1 reviews | Active since Member
Madmacs Motorcycles Cape town / Summerset West delayed and did not register my motorbike I purchased. The roadworthy expired because of their no-care attitude. We arranged that I would take the bike again for roadworthy and that they as the seller, must pay but they keep me from doing so by not send the old registration documentation and detail so that I can take the bike for a roadworthy. This bike is financed, and the license has since expired. They received the FULLl payment of R 145 000.000 during October 2020, AND JUST THERE THE PROBLEMS STARTED. They released the bike and mentioned that they will take n permit out so that I can drive meanwhile they have to fulfil their responsibilities. The condition was that they will provide me the next week with the registration papers, spare key, owner's manual, and proof of the service record. My insurance will not pay as they do not ever provide me with a permit up to date - 2020/01/27. They are fully paid and keep on giving me the run-around with excuse after excuse, until last week that I got ignored totally and all messages that I left at their branch and the salesman Whatsapp account. After my first formal complaint in writing on 2020/12/12, the salesman confirmed that the CEO will contact me on Monday the next week. To date, I was not contacted by the CEO about my predicament.