MV
Mpv V
Active since Jan 2021
7
Reviews
0
Industries
Reviews
7 reviews10 months ago
The Boer and Butcher Haxendal - Wrotten meat!
The butchery consistently emits a strong odor of rotten meat. This is not an isolated incident but an ongoing issue that has also been raised by other customers. Such conditions are unacceptable and need immediate attention to ensure proper hygiene and customer safety. I actually bought a butt last week to prepare for the weekend. During our visit it smelled so bad that I took it to the staff and 4 waiters agreed that the meat was rotten. I had to come get my refund the next day.
53 replies
16 months ago
CCD Couriers - Poor Courier Service
I had an extremely frustrating experience with a courier service that I feel compelled to share. Last Friday, I took a day off work to receive an important delivery—my bank card—at my home address. Despite making all the arrangements, they neither called nor showed up. Instead, the next day “Saturday” at 6:15 PM, I received an email claiming they couldn’t get hold of me. I responded to the email, questioning their claim and requesting proof of their attempted contact. I even asked for the exact time of their supposed visit so I could review my home security footage. In response, they doubled down, insisting they had called me. However, my phone was with me all day, fully functional, and I even tested it to confirm there were no issues. This level of dishonesty and lack of accountability is unacceptable. I plan to formally lodge a complaint with my bank and escalate this issue to ensure it is addressed. Businesses that operate with such disregard for their customers should not be allowed to continue providing services for banks. I am sharing this experience to warn others and encourage vigilance when dealing with such companies.
56 replies
17 months ago
Steers Soneike, Kuilsriver Extremely Disappointed with Steers' Food Quality
Steers Soneike, Kuilsriver Extremely Disappointed with Steers' Food Quality I am highly disappointed with my recent experience at Steers. The quality of the food was far below the standard I have come to expect from your brand. First, the fries were overly oily and unappetizing, leaving an unpleasant greasy aftertaste. They were nothing like the crisp, golden fries I usually enjoy. Secondly, the burger patties were not up to par. The taste was completely off from the usual flavor I associate with Steers. It was very salty and did not have the signature smoky, flame-grilled flavor I love. I expect better from Steers, as I’ve always considered it a trusted name for good fast food. This experience has made me question the quality control at this outlet (Soneik mall Kuilsriver).
0 replies
17 months ago
Formal Complaint: THEFT - Request for Refund and Resolution of Order #6FEDB
Formal Complaint: Request for Refund and Resolution of Order #6FEDB Dear Uber Eats Customer Support Team, I am writing to formally lodge a complaint regarding an unresolved issue with my recent order placed on Saturday, 2024/12/01, through the Uber Eats app. The situation involves unacceptable conduct by the assigned delivery driver and a lack of response from Uber Eats to my repeated reports of the incident. Details of the Incident: 1. The driver, identified as Omri, operating a Honda Grace with registration number LG94SSGP, accepted my order and drove to an address different from the one provided through the Uber Eats app. 2. Upon arrival at the apparent incorrect location, the driver falsely claimed to be at my house. I informed him that there was no one at my property with a delivery and reconfirmed my correct location. 3. The driver then requested a location pin, and when it was shared, he stated that he was 9 km away and could no longer complete the delivery, citing the distance as the issue. 4. After I informed him via his private number he provided that I would report the incident, he blocked further communication. I promptly reported this issue to Uber Eats using your in-app support feature. However, I have not received any response or resolution to my complaint, despite following up the next day. This delay is unacceptable and contradicts Uber Eats' stated commitment to resolving such matters swiftly and ensuring customer satisfaction. Request: Given the circumstances, I kindly request the following: 1. A full refund of R327.50 for the undelivered order (Order #6FEDB). 2. An investigation into the driver's actions, as this conduct suggests a serious breach of trust and professionalism. 3. Confirmation of steps Uber Eats will take to address this incident and prevent similar occurrences in the future. This experience has caused significant inconvenience and frustration. I trust that Uber Eats values its customers and will act promptly to resolve this matter. I look forward to your immediate response and resolution of this issue. Please contact me directly at my registered phone number or at vpm@absamail.co.za should you require additional details. Sincerely, C Le Roux
0 replies
27 months ago
Dissatisfaction with Service Experience - Quotes.
Dear Nina / Dealer principle - Stellenbosch Volkswagen I hope this message finds you well. I wanted to share my recent experience at your dealership, which unfortunately left me with a significant degree of dissatisfaction. Despite my initial interest in purchasing a vehicle from your establishment, I encountered an instance of subpar service, which ultimately led me to explore other options. Regrettably, I found a comparable vehicle at a different dealership for a significantly lower price, which prompted me to make my purchase elsewhere. The dealership did not take the time to compare my quotation and or gave any feedback regarding the enquiry! As a loyal Volkswagen customer, it is disheartening to have had such a negative encounter at your dealership. I believe constructive feedback is essential for improvement, and I hope my experience can contribute to enhancing customer service standards. Thank you for your attention to this matter. Sincerely, M Viljoen
0 replies
34 months ago
CemAir - Horrible service. DONT FLY WITH THEM!
Terrible service; both of my flights, from Cape Town to Johannesburg and back, were cancelled within a week. After boarding had to commence, the one flight was canceled. I'm hoping they go bankrupt as soon possible. You then have to cancel your meetings for the day since they disregard you as a passenger. Horrible service.
0 replies
63 months ago
Madmacs Motorcycles - DONT TRUST THEM!
Madmacs Motorcycles Cape town / Summerset West delayed and did not register my motorbike I purchased. The roadworthy expired because of their no-care attitude. We arranged that I would take the bike again for roadworthy and that they as the seller, must pay but they keep me from doing so by not send the old registration documentation and detail so that I can take the bike for a roadworthy. This bike is financed, and the license has since expired. They received the FULLl payment of R 145 000.000 during October 2020, AND JUST THERE THE PROBLEMS STARTED. They released the bike and mentioned that they will take n permit out so that I can drive meanwhile they have to fulfil their responsibilities. The condition was that they will provide me the next week with the registration papers, spare key, owner's manual, and proof of the service record. My insurance will not pay as they do not ever provide me with a permit up to date - 2020/01/27. They are fully paid and keep on giving me the run-around with excuse after excuse, until last week that I got ignored totally and all messages that I left at their branch and the salesman Whatsapp account. After my first formal complaint in writing on 2020/12/12, the salesman confirmed that the CEO will contact me on Monday the next week. To date, I was not contacted by the CEO about my predicament.
0 replies
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1 Star
7 (100%)