Pathetic - The worst!!!

THE WORST COMPANY! ONE STAR IS WAY TOO MANY.

I took my 2019 Mahindra XUV300 W8 for it's 50 000km service in July. (ONLY A SERVICE). Got my car back, and I have had problems since then. (keep in mind - before the service, my car was 100%)

So this car started to 'shake' and it was as if there was no diesel coming through. Took it back.

They ASSUME that I use filthy diesel (I only use Shell - and if NEEDED I will use Engen, Caltex, etc - big garages - so according to them, these garages gives filthy diesel) so my diesel filter had to be changed. They did not want to test my diesel - they kept on assuming it is filthy. They only 'changed' it on 30 000km service and on 20 000km it was FILTHY - not even sure if it is my filter they showing me, because IF they did change it on 30 000km, it would never look like this, I really do think that they never changed the filter. I paid for it to be fixed, just to get them out of my life.

Got the car back again - drove +-20km, it started to shake, engine light comes on, limp mode - phone them - they tell me I can drive with the car. Took it back, AGAIN. Now they telling me that they forgot to reset my car when they removed the battery to replace the filter - not making sense, BUT OKAY. - got it back again.

Drove a bit with it - in traffic engine light comes on, shaking, limp mode. So I phoned them again. They tell me I have to just bring it back again.

Took it back - AGAIN - now they speculating (they have NO clue on what is going on). It might be the injectors, might be something electrical. They keep on 'testing' my car, uses all the diesel in the car, phones me to tell me they going to through in R200.00, and I have to pay for it. (I HAVE NO PROOF THAT THEY ACTUALLY DID THIS, when I asked them for the slip - it was gone, so I am still waiting for it.) Eventually Mahindra SA says they have to replace the engine harness, but this workshop still thinks it is not the harness. They think Mahindra SA is wrong and that it is actually the injectors and not the harness. So according to them, I will definitely go back again, because the 'know' that the harness is not the problem. They replaced the harness, and I got it back again (they had my car for +-1 month, they just don't care - you sit without transport).

The same day I got my car back - the idling was wrong, there's new scratches on my car - BUT OF COURSE, it wasn't them. So PLEASE WALK AROUND YOUR VEHICLE PROPERLY BEFORE TAKING YOUR CAR, if you decide to come to this 'workshop'. They also tried to polish it out TWICE. 1st time - so that I won't see it, 2nd time because I complained. Why go through so much trouble if it wasn't you? - and it is definitely not for client services, because you still have to learn about this.

I took the car back again, now, after they had the thing for a month, their mechanic says that there is some clamp loose (and he did not touch this thing), but after he did my service - everything that he 'did not touch' broke. THIS IS FUNNY. So he 'fixed' it - got it back again, it was STILL NOT FIXED.

I requested the photos they took of my vehicle - but the phone is 'broken' - I also requested the video footage on the 1st of September - still waiting for it. I want to see how they scratched my vehicle. It seems like they trying to hide something. I also HAD rubber carpets in my car, and this is also gone now, 'they did not mention it on the job card' so they say it wasn't in the car. WHY mention rubber carpets on the job card, it is not as if the rubber carpets is going to influence the car's driving? This workshop is just ridiculous. They also don't walk around the car with you to show what mess they made, they just talk A LOT to chase you away. NO INSPECTION DONE.

So I took my car to Auto Sphere Mahindra. They fixed the idling in a day's time, and the rest of things that was still a mess, which Mahindra Benoni couldn't see. They took some of my diesel out to see if it is filthy - it is clean.

Mahindra Benoni does not know how to work on vehicles, so they just make a mess when they TRY to think.