Poor service and no communication Brits Mahindra

First service booked for my XUV300, 03.02.2025. Service advisor only communicated in the morning my NVR not loaded for my car, so his first service of 10000km they cant do, I need to sort it out with the dealer whereby I bought the car. I inform the dealer principal about no communication from her team and her words to me, I can take my car and go to another dealer for a car service, so I personally think her attitude stinks to treat a client like this. So Brits Mahindra wont see me again not event to buy another Mahindra I would rather go back to Chery!