

Mahindra Brits
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Please do not take your car for a service at Mahindra Brits. Car booked in 07:32, 12:13 called to say no service plan whereby I have one, 14:30 called them to ask if my car is done, still on the lift. Got to them and then my service booked missing, left without the book they will look for it. Give car back without any inspections done, left garage without being issued with an invoice or nothing so don't even know what they did with my car. Staff very unprofessional. I had to phone for an invoice to have proof what they had done.
1 reviews | Active since Jan 2020
Please do not take your car for a service at Mahindra Brits. Car booked in 07:32, 12:13 called to say no service plan whereby I have one, 14:30 called them to ask if my car is done, still on the lift. Got to them and then my service booked missing, left without the book they will look for it. Give car back without any inspections done, left garage without being issued with an invoice or nothing so don't even know what they did with my car. Staff very unprofessional. I had to phone for an invoice to have proof what they had done.
1 reviews | Active since Jan 2020
We were promised a 10% discount if we brought dog food or supplies for their animal welfare initiative, which we were happy to support. However, when we brought the items and asked about the discount, we were told it had already been “built into the quotation”. This doesn’t make sense, as the quotation was given before anyone could know whether we would actually bring anything. We have no problem supporting animal welfare, but making promises and then changing the explanation afterwards feels misleading. In addition, after calling to collect our vehicle, we had to wait for an hour for our vehicle, as they were not done yet. So why in the first place did they tell us to come and collect if they were still busy with the vehicle. Overall, the experience left us disappointed. Transparency and keeping to what was promised would go a long way.
1 reviews | Active since Jan 2020
We were promised a 10% discount if we brought dog food or supplies for their animal welfare initiative, which we were happy to support. However, when we brought the items and asked about the discount, we were told it had already been “built into the quotation”. This doesn’t make sense, as the quotation was given before anyone could know whether we would actually bring anything. We have no problem supporting animal welfare, but making promises and then changing the explanation afterwards feels misleading. In addition, after calling to collect our vehicle, we had to wait for an hour for our vehicle, as they were not done yet. So why in the first place did they tell us to come and collect if they were still busy with the vehicle. Overall, the experience left us disappointed. Transparency and keeping to what was promised would go a long way.
1 reviews | Active since Jan 2020
I regret to say that my experience with Mahindra Brits has been deeply disappointing and has left me with serious concerns regarding the quality of service provided. I am not someone who typically raises complaints, but unfortunately, every vehicle service I’ve received from this branch has resulted in issues afterwards—something I find completely unacceptable. Not once have I collected my vehicle without encountering a new problem post-service. If it were possible, I would award zero stars for the service received. Due to these repeated negative experiences, I have lost all confidence in the brand and will not consider purchasing a Mahindra vehicle again in the future.
1 reviews | Active since Jan 2020
I regret to say that my experience with Mahindra Brits has been deeply disappointing and has left me with serious concerns regarding the quality of service provided. I am not someone who typically raises complaints, but unfortunately, every vehicle service I’ve received from this branch has resulted in issues afterwards—something I find completely unacceptable. Not once have I collected my vehicle without encountering a new problem post-service. If it were possible, I would award zero stars for the service received. Due to these repeated negative experiences, I have lost all confidence in the brand and will not consider purchasing a Mahindra vehicle again in the future.
1 reviews | Active since Jan 2020
First service booked for my XUV300, 03.02.2025. Service advisor only communicated in the morning my NVR not loaded for my car, so his first service of 10000km they cant do, I need to sort it out with the dealer whereby I bought the car. I inform the dealer principal about no communication from her team and her words to me, I can take my car and go to another dealer for a car service, so I personally think her attitude stinks to treat a client like this. So Brits Mahindra wont see me again not event to buy another Mahindra I would rather go back to Chery!
1 reviews | Active since Jan 2020
First service booked for my XUV300, 03.02.2025. Service advisor only communicated in the morning my NVR not loaded for my car, so his first service of 10000km they cant do, I need to sort it out with the dealer whereby I bought the car. I inform the dealer principal about no communication from her team and her words to me, I can take my car and go to another dealer for a car service, so I personally think her attitude stinks to treat a client like this. So Brits Mahindra wont see me again not event to buy another Mahindra I would rather go back to Chery!
1 reviews | Active since Jan 2020
I am typing this with a heavy heart today... I bought my car from BB Mahindra Menlyn almost a year ago, a few months down the line, my engine light came on, I spoke to Norman at BB Mahindra Menlyn, and he helped me really quickly... They said it was an oil filter issue and got it fixed... On the 10 of March, my engine light came on again...this time, they were not so friendly... I took my car in to get checked and serviced as Mahindra Brits, they found no problem. The car was fine up to a point where it started to get warm while I was driving, I took the car off the road and the engine went in limp mode... Needless to say, my car went in to Mahindra Brits on the 26th of August. I AM STILL WITHOUT MY CAR and it's the FIRST OF OCTOBER!!!!! Somewhere the communication between Mahindra and my insurance got lost... They "are still waiting for emails"... I spoke to one of the person's there at PANAFRICA INSURANCE and SHE told me that she sent Mahindra Brits an email on the 9th of September, I forwarded all the info to Wessel(s) at Mahindra Brits and yet no follow up or follow through.... I know my car is not the only one there... BUT REALLY??!!!! THEY DON'T COME BACK TO ME ABOUT ANYTHING. I AM THE ONE CURRENTLY ASKING AND PHONING AND I AM REALLY GATVOL NOW.I AM WOMAN ALONE DOING ALL OF THIS, AND IT FEELS AS IF THEY ARE TAKING ADVANTAGE OF THAT. PLEASE IF THERE IS ANYONE THAT CAN LIGHT A CANDLE BEHIND SOMEONE'S **** AT THAT PLACE, I WOULD TRULY APPRECIATE IT.
1 reviews | Active since Jan 2020
I am typing this with a heavy heart today... I bought my car from BB Mahindra Menlyn almost a year ago, a few months down the line, my engine light came on, I spoke to Norman at BB Mahindra Menlyn, and he helped me really quickly... They said it was an oil filter issue and got it fixed... On the 10 of March, my engine light came on again...this time, they were not so friendly... I took my car in to get checked and serviced as Mahindra Brits, they found no problem. The car was fine up to a point where it started to get warm while I was driving, I took the car off the road and the engine went in limp mode... Needless to say, my car went in to Mahindra Brits on the 26th of August. I AM STILL WITHOUT MY CAR and it's the FIRST OF OCTOBER!!!!! Somewhere the communication between Mahindra and my insurance got lost... They "are still waiting for emails"... I spoke to one of the person's there at PANAFRICA INSURANCE and SHE told me that she sent Mahindra Brits an email on the 9th of September, I forwarded all the info to Wessel(s) at Mahindra Brits and yet no follow up or follow through.... I know my car is not the only one there... BUT REALLY??!!!! THEY DON'T COME BACK TO ME ABOUT ANYTHING. I AM THE ONE CURRENTLY ASKING AND PHONING AND I AM REALLY GATVOL NOW.I AM WOMAN ALONE DOING ALL OF THIS, AND IT FEELS AS IF THEY ARE TAKING ADVANTAGE OF THAT. PLEASE IF THERE IS ANYONE THAT CAN LIGHT A CANDLE BEHIND SOMEONE'S **** AT THAT PLACE, I WOULD TRULY APPRECIATE IT.
1 reviews | Active since Jan 2020
I have had the worst service ever from this Branch. All was good and well when I bought a tractor new from them, but now that there is problem, they have all friendly over the phone, but refuse to come back to me to resolve a technical problem on the tractor. I left several messages over the last few weeks, but to no avail.
1 reviews | Active since Jan 2020
I have had the worst service ever from this Branch. All was good and well when I bought a tractor new from them, but now that there is problem, they have all friendly over the phone, but refuse to come back to me to resolve a technical problem on the tractor. I left several messages over the last few weeks, but to no avail.
1 reviews | Active since Jan 2020
#SuportLocal. I have never experienced services from any business in SA like that from Mahindra Brits. They the guys that never thinks twice to assist. I know of Aurin getting into his bakkie, hooking a trailer and go fetch someone who broke down. I've told them over the phone I hear a nice, described the notice and they immediately knew what is wrong and fixed it. This Mahindra branch is definitely the branch to go to with sales and after service sales.
1 reviews | Active since Jan 2020
#SuportLocal. I have never experienced services from any business in SA like that from Mahindra Brits. They the guys that never thinks twice to assist. I know of Aurin getting into his bakkie, hooking a trailer and go fetch someone who broke down. I've told them over the phone I hear a nice, described the notice and they immediately knew what is wrong and fixed it. This Mahindra branch is definitely the branch to go to with sales and after service sales.
Hellopeter has tracked Mahindra Brits across 7 reviews. Mahindra Brits hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Mahindra Brits? Write a review to help others decide.