1 reviews | Active since Member
Absolutely horrible, rude and unhelpful service from Mahindra Pinetown (specifically Johan & Lalitha). So much for "great value/great service" Issue with the diff & door light on a 2025 Mahindra S6. Sent the bakkie for a service at Mahindra Pinetown which took 2 days. Bakkie returned with the diff still making a noise and leaking oil. Johan advised that as we did not explain to the technician what was wrong with the diff it was not repaired. The technician was advised at the time that there was a noise coming from the diff, we are not mechanics to know what the fault was. Johan advised that the technician will not waste his time looking for a fault. We have multiple vehicles from various dealerships (BMW, FORD, HYUNDAI, TOYOTA) and never once received such poor substandard service. Johan was extremely difficult, rude and hostile - when I told him it was clear that he was not interested in helping and perhaps we should not being doing business with that Mahindra - he responded "that's fine". No apology. No customer service. No professionalism.