VS
vanessa S
Active since Dec 2019
5
Reviews
0
Industries
Reviews
5 reviews5 months ago
Worst Service - Mahindra Pinetown
Absolutely horrible, rude and unhelpful service from Mahindra Pinetown (specifically Johan & Lalitha). So much for "great value/great service" Issue with the diff & door light on a 2025 Mahindra S6. Sent the bakkie for a service at Mahindra Pinetown which took 2 days. Bakkie returned with the diff still making a noise and leaking oil. Johan advised that as we did not explain to the technician what was wrong with the diff it was not repaired. The technician was advised at the time that there was a noise coming from the diff, we are not mechanics to know what the fault was. Johan advised that the technician will not waste his time looking for a fault. We have multiple vehicles from various dealerships (BMW, FORD, HYUNDAI, TOYOTA) and never once received such poor substandard service. Johan was extremely difficult, rude and hostile - when I told him it was clear that he was not interested in helping and perhaps we should not being doing business with that Mahindra - he responded "that's fine". No apology. No customer service. No professionalism.
0 replies
5 months ago
Worst Service Mahindra Pinetwon
Absolutely horrible, rude and unhelpful service from Mahindra Pinetown (specifically Johan & Lalitha). So much for "great value/great service" Issue with the diff & door light on a 2025 Mahindra S6. Sent the bakkie for a service at Mahindra Pinetown which took 2 days. Bakkie returned with the diff still making a noise and leaking oil. Johan advised that as we did not explain to the technician what was wrong with the diff it was not repaired. The technician was advised at the time that there was a noise coming from the diff, we are not mechanics to know what the fault was. Johan advised that the technician will not waste his time looking for a fault. We have multiple vehicles from various dealerships (BMW, FORD, HYUNDAI, TOYOTA) and never once received such poor substandard service. Johan was extremely difficult, rude and hostile - when I told him it was clear that he was not interested in helping and perhaps we should not being doing business with that Mahindra - he responded "that's fine". No apology. No customer service. No professionalism.
0 replies
8 months ago
Disgusting & *********** Service
We booked this venue for our son's birthday and were horrified at the substandard level of service. 1. The mic was not working and only resolved more than 1.5 hours after our function should have started 2. The bar inside the function was set up more than 1 hr after the function was supposed to start 3. The veg dish (Asian stir fry with noodles) was not included with the food. I had to speak to the chef who was completely confused. Then later when he looked at the list he said it must have been delivered to the other function. It was finally brought to the function more than an hr later by which time the guests had completed eating and it was returned untouched. 4. 2 jugs of juice were paid for per table. Only 1 per table was delivered and then not to all tables 5. There was an issue with the power. The Dj was inoperable for some time – our guests had to try and resolve the problem. 6. We were advised that only the venue’s DJ could be used and paid for same. However this was not the resident DJ – just someone asked to stand in. He had a poor choice of music, could not handle the sound equipment issues and our guests had to step in. 7. Our functions started almost 2 hours after the scheduled time. 8. The main bar was filthy, with boxes, coffee cups, etc on top. We had to instruct the staff to clean up. The first two hours we the parents spent running after the manager and staff who were completely confused and ***********.
0 replies
76 months ago
Game Westood Durban - terrible service
Game Stores Westwood - absolutely terrible service from the attendant in the sports department. firstly there was no attendant on duty and when we called for assistance it took him more than 10 minutes to come to us - he didnt know his product or what was advertised in the catalogue - he didnt seem interested in helping at all. we reported the incident to the store manager and took our business elsewhere. The store is not busy at all so there is no excuse for poor service.
168 replies
77 months ago
Terrible service MAKRO CORNUBIA
Really bad service from MAKRO CORNUBIA. I purchased a washing machine in store 02/12/2019 and opted for the delivery service. To date the item has not been delivered. One of the excuses was that it was dented - but the item was boxed, so this is invalid. I have also been advised that there is no stock, but this was an in store purchase and the item was handed to the delivery division on a trolley. Makro have since stopped responding to my emails.
122 replies
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2 Star
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1 Star
5 (100%)