1 reviews | Active since Member
If it were not so frustrating, it would be quite funny. Searched for a new Scorpio without success for a while, then Mahindra West Rand suddenly could provide. This they did on time. No carpets for the vehicle, they would let me know when they had some. The speedometer did not work, returned to the workshop, sorted in a minute. Of course the carpets..., never received despite more promises. Then on a trip to the coast the speedometer stopped working again. On return took it to MWR, told me the sensor needed to be replaced. None in stock, they would order and let me know. A month later I get a 'courtesy' call, how was the service? On being told I had no service, I get the same story - will order and let me know. This time I did get a response within two days, bring the car in on Monday. Monday noon I get a message the car just needs to be washed. At 16:00 I get a call, speedo still does not work, can I bring the vehicle in on Thursday? Will let me know when I can collect the car. Silence. Tuesday morning I phone, get told service department does not receive calls before 09:00! Finally speak to someone, he will have to find out. He does later return my call, yes will send a driver to fetch me. About 13:00 driver arrives. Now Thursday, I phone (09:15) to find out if the right part has arrived. "Don't know will check and call back". I phone again at 10:00, "still looking". It is now nearly 11:00, still nothing. Maybe next week will be better, but I am not holding my breath. Pity they don't respond.