Stick to the calculated and agreed upon deal to move!

<p>We had secured a furniture move from a company call Maison Movers for move from Vereeniging to Klerksdorp. they gave us a good rate, which I thought was fair and we agreed to the terms of the deal: Rx to move my parents' furniture on a specific date.</p> <p>The crew arrived on time and started packing, BUT THEN I get called over by the supervisor / head mover and told the guy who quoted on the move, John, wants to talk me. He then proceeds to tell me that they quoted incorrectly and they didn't take into account the distance of the move, the truck will be heavy on petrol and him guys still need to get paid.</p> <p>John, why is this my problem? We agreed on a deal and now YOU'RE not happy because you messed up the quote?</p> <p>It took at least 10 phone calls and speaking to the owner of the company, Calvin, to get the matter resolved: We had to pay an extra R600 or they would call their movers back to the office and we'd be stuck with out getting moved!</p> <p>How do you do business like this? how can you possibly hope to surivive when your customers have to oay for you staff's incompetence? </p> <p>In closing: their crew was magic! Loaded everything in an hour, once the money issues were sorted. Got to the detination in very good time. Ofloaded in record time! Maybe these guys should go into business for themselves and not work for Maison Movers.<br />Don't EVERT trust Maison Movers to quote properly or to stick to the conditions of the deal agreed to. Worst moving experience ever!</p>