Makita power tools
2.3|3 reviews
FS
Francois S
1 reviews | Active since Member
13 Dec 2019, 09:50
Makita Orbital sander
I bought a Makita BO6030 Random orbital sander on 21 Augustus 2019 from Miketon tools. I am a “one man DIY workshop” manufacture Meranti work tops at the time. The Hook and loop pad come loose in the 3 month of using the machine. It seems if the rubber pad was only fasten with a few globs of glue.
I took the machine to the seller, Miketon tools (Job card 66724) on 1 November. They inform me since this is a warrentee claim, the will send it to Makita/Rutherfords.
Makita/Rutherfords send me a quotation (7/11/2019) for R2672.69. Stating that the following must be change: Brush set CB419, Ball bearings608LLB, Rubber guard, Ball bearings 6002LLB, Fan 92 , Ball bearing 6902LLB and rubber pad.
In the same quotation, they give a price for a new machine, R3700 + Vat.
I reject the quotation, state that I want the machine back.
Since then I have problems getting the machine back. Every time I went back to the shop, they inform me Makita did not send the machine back.
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Replies (122)FS
Francois S's updateReviewer Update
15 Jan 2020, 11:40Update:
13 January: I went back to Mikeon Tools….First, they cannot find the sander. After I left the shop they phone me and said they found the sander.
When I plug in the machine in the Mikeon shop, the machine is now completely broken, when to switch on, the machine is making horrible noises and don’t run at full speed
I left the machine in the shop.
14 January: Makita phones me and said they receive the machine disassemble in a plastic bag. The fan of the motor is broken. Thus my brand new sander (2 & half-month-old) is now broken by Makita/authorized repair shop.
Makita did say they will repair the machine, free. What did they expect from me, must I paid for the authorized repair shop/ Makita shop to repair their damages.
In my opinion they must replace the sander with a new machine
13 January: I went back to Mikeon Tools….First, they cannot find the sander. After I left the shop they phone me and said they found the sander.
When I plug in the machine in the Mikeon shop, the machine is now completely broken, when to switch on, the machine is making horrible noises and don’t run at full speed
I left the machine in the shop.
14 January: Makita phones me and said they receive the machine disassemble in a plastic bag. The fan of the motor is broken. Thus my brand new sander (2 & half-month-old) is now broken by Makita/authorized repair shop.
Makita did say they will repair the machine, free. What did they expect from me, must I paid for the authorized repair shop/ Makita shop to repair their damages.
In my opinion they must replace the sander with a new machine
FS
Francois S's update15 Jan 2020, 11:40
Reviewer Update
Update:
13 January: I went back to Mikeon Tools….First, they cannot find the sander. After I left the shop they phone me and said they found the sander.
When I plug in the machine in the Mikeon shop, the machine is now completely broken, when to switch on, the machine is making horrible noises and don’t run at full speed
I left the machine in the shop.
14 January: Makita phones me and said they receive the machine disassemble in a plastic bag. The fan of the motor is broken. Thus my brand new sander (2 & half-month-old) is now broken by Makita/authorized repair shop.
Makita did say they will repair the machine, free. What did they expect from me, must I paid for the authorized repair shop/ Makita shop to repair their damages.
In my opinion they must replace the sander with a new machine
13 January: I went back to Mikeon Tools….First, they cannot find the sander. After I left the shop they phone me and said they found the sander.
When I plug in the machine in the Mikeon shop, the machine is now completely broken, when to switch on, the machine is making horrible noises and don’t run at full speed
I left the machine in the shop.
14 January: Makita phones me and said they receive the machine disassemble in a plastic bag. The fan of the motor is broken. Thus my brand new sander (2 & half-month-old) is now broken by Makita/authorized repair shop.
Makita did say they will repair the machine, free. What did they expect from me, must I paid for the authorized repair shop/ Makita shop to repair their damages.
In my opinion they must replace the sander with a new machine
FS
Francois S's updateReviewer Update
17 Jan 2020, 13:21Update: Makita replace the machine with brand new.
Excellent service
Excellent service
FS
Francois S's update17 Jan 2020, 13:21
Reviewer Update
Update: Makita replace the machine with brand new.
Excellent service
Excellent service