Makro
1.3|27,643 reviews
EJ
Eileen J
1 reviews | Active since Member
27 May 2026, 14:10
Makro drops the ball again amd how do I cover expenses they caused!
I am really disappointed in the subcontractor that Makro uses for its online delivery. Not only are they unreliable but they lie about being in contact with the client. This is the second time it has happened and the goods I need are urgent. They **** about me to wanting the order to delayed this is dishonest and unprofessional. Than Makro advises me to contact the courier myself and when I do they tell me they can only change delivery if Makro changes.....its takes me two whole days and still I have no feedback.. this is pathetic !!!
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Replies (1)Makro's replyOfficial
29 May 2026, 09:46Hi Eileen Jacobs,
We have escalated your matter to the store for further investigation.
Please be advised that we will revert back to you as soon as we receive feedback from their side.
We sincerely apologize for the inconvenience caused .
Kind Regards.
Makro Social Media
We have escalated your matter to the store for further investigation.
Please be advised that we will revert back to you as soon as we receive feedback from their side.
We sincerely apologize for the inconvenience caused .
Kind Regards.
Makro Social Media
Best regards,
Makro's reply29 May 2026, 09:46
Official
Hi Eileen Jacobs,
We have escalated your matter to the store for further investigation.
Please be advised that we will revert back to you as soon as we receive feedback from their side.
We sincerely apologize for the inconvenience caused .
Kind Regards.
Makro Social Media
We have escalated your matter to the store for further investigation.
Please be advised that we will revert back to you as soon as we receive feedback from their side.
We sincerely apologize for the inconvenience caused .
Kind Regards.
Makro Social Media
Best regards,