Extremely Poor Service, Dishonesty, and Financial Loss

I am deeply disappointed with the service I received from Malas. I paid for a wheel alignment that was never done — instead, they pretended to perform the service. Because of their negligence, I ended up fitting brand new tyres without a proper alignment. As a direct result, my tyres were damaged prematurely, and I had to spend even more money to replace them.

This is unacceptable. Not only was I charged for a service that was never provided, but I also suffered unnecessary financial loss due to their dishonesty and lack of professionalism.

When I raised the issue, there was no accountability or effort to resolve the matter. It feels as though Malas takes advantage of loyal customers instead of valuing and respecting them.

I would not recommend Malas to anyone who expects honesty, transparency, and quality service. Customers deserve better.