NM
Nozipho M
Active since Sep 2011
31
Reviews
0
Industries
Reviews
31 reviews8 months ago
Disrespectful Staff and Misleading Service
I have had ongoing issues with Tiger Wheel since 2022, mostly caused by a staff member named Petrus. Each time I visited, he mocked me and my car, making rude and unnecessary comments. The last straw was when he embarrassed me in front of another customer, telling him to “buy his woman a new car because the other one is expired and outdated” — and he was referring to me and my car. This was humiliating and completely unprofessional. When I tried to address his behavior, instead of resolving the matter, he raised his voice at me and showed even more disrespect. On top of that, I left my car at the branch for tyre replacement and wheel alignment. An inspection was done without me present, I was told I had to replace arm rubbers (which had just been replaced recently), and despite asking several times for a quotation, I never received one. I was reassured there would be no additional costs, only to later be called and told I must pay extra. This kind of service feels dishonest and exploitative, especially towards women. Customers deserve respect, transparency, and fairness, none of which I experienced here. I will not recommend Tiger Wheel to anyone until they take accountability and improve both their customer service and their treatment of paying clients.
53 replies
8 months ago
Extremely Poor Service, Dishonesty, and Financial Loss
I am deeply disappointed with the service I received from Malas. I paid for a wheel alignment that was never done — instead, they pretended to perform the service. Because of their negligence, I ended up fitting brand new tyres without a proper alignment. As a direct result, my tyres were damaged prematurely, and I had to spend even more money to replace them. This is unacceptable. Not only was I charged for a service that was never provided, but I also suffered unnecessary financial loss due to their dishonesty and lack of professionalism. When I raised the issue, there was no accountability or effort to resolve the matter. It feels as though Malas takes advantage of loyal customers instead of valuing and respecting them. I would not recommend Malas to anyone who expects honesty, transparency, and quality service. Customers deserve better.
0 replies
19 months ago
False Advertising and Delay in Refund After Payment – Samsung 65-inch TV
I purchased a Samsung 65-inch Crystal UHD 4K TV (SKU: 000000000010290670) today through HiFi Corp website as it was advertised on a special that ends next week. After making an upfront payment in full, I received an email from the company stating that the item is no longer in stock near my area and that their couriers do not deliver TVs beyond 150km. This is extremely frustrating and unprofessional for several reasons: The item was and still is being advertised as available at the time of purchase. If there was limited stock or delivery restrictions, this should have been made clear before accepting payment. Advertising a product and accepting payment for it only to inform the customer afterward that it's unavailable feels like false advertising. The reason I paid in cash, rather than on credit, was due to the urgent need for the TV. I expected swift delivery, not an excuse after payment was processed. Now I am being asked to choose an alternative product when the TV I wanted and paid for is no longer available. Despite the fact that the TV was falsely advertised, I am being told that the refund process will take up to 14 days. This is completely unacceptable as I need the funds urgently to purchase a replacement TV. It is not my fault that HiFi Corp has failed to deliver on its advertised (false) promise. I am requesting immediate action on the following: Immediate refund: I cannot wait 14 days for funds that were allocated for an urgent purchase. Escalation of the matter: I would like to be provided with the contact details of the store manager and/or head office so I can escalate this issue further. I will not be purchasing any other products as the TV I needed was falsely advertised, and the service I’ve received so far has been disappointing. This entire experience has been a major inconvenience. I hope that this issue is resolved promptly and that other customers do not face the same frustrations.
0 replies
23 months ago
***** against truworths account
I am writing to express my deep dissatisfaction with the handling of my account by Truworths and the law firm Brook and Luyt. I have been trying to negotiate a settlement payment with Brook and Luyt for a while now. Despite numerous promises from them to send a settlement letter, I have yet to receive anything. Each time I call, they change the amount due, which should be decreasing since I have been making regular payments on my account. Additionally, I was promised a 30% discount, but instead of the amount decreasing, it keeps increasing. For example, last week, I was expecting a settlement letter for R1700, but after calling today, the amount has inexplicably risen to R2700. This is more than I originally owed. I hold Truworths accountable for this situation. I opened my account with Truworths and promptly notified your company when I became unemployed. Despite this, you chose to hand over my account to an *********, dishonest, *****ed, and *********** law firm. I strongly urge Truworths to reconsider their associations with such law firms and to provide immediate assistance in resolving this matter. Thank you for your attention to this urgent issue.
53 replies
23 months ago
unprofessional response
I am writing to express my concern regarding the ongoing difficulty I am experiencing with the payment settlement process. Despite multiple attempts to resolve this matter through Brook & Luyt, I have not received the necessary settlement statement and banking details as promised. Each time I call them, I am assured that the information will be sent to me, but this has not happened. Additionally, Truworths has not been able to assist in resolving this issue. Whenever I contact them, I am redirected back to Brook & Luyt, who unfortunately have not been helpful. Could someone competent please assist with this matter? I am eager to settle the payment and would greatly appreciate prompt and effective assistance. Thank you for your attention and understanding.
53 replies
23 months ago
Poor response
I am writing to express my concern regarding the ongoing difficulty I am experiencing with the payment settlement process. Despite multiple attempts to resolve this matter through Brook & Luyt, I have not received the necessary settlement statement and banking details as promised. Each time I call them, I am assured that the information will be sent to me, but this has not happened. Additionally, Truworths has not been able to assist in resolving this issue. Whenever I contact them, I am redirected back to Brook & Luyt, who unfortunately have not been helpful. Could someone competent please assist with this matter? I am eager to settle the payment and would greatly appreciate prompt and effective assistance. Thank you for your attention and understanding.
53 replies
25 months ago
Inability to Update Business Information and Access Funds
Good day, I am writing to express my deep dissatisfaction with the service I have received regarding the update of my business information with FNB. Despite numerous attempts to rectify the issue online and through the FNB app, I have encountered insurmountable obstacles that have left me unable to access my funds and facing the threat of closure of my business account. On 8 November 2023, I visited the Menlyn Maine branch of FNB and spent nearly two hours trying to resolve this matter. I submitted all required documents, and despite the efforts of the consultant, we were unable to successfully update my information. The consultant appeared unfami**** with the necessary procedures and was unable to provide adequate assistance. Despite our best efforts, we were left with no resolution to the problem. As a result, I am currently unable to access my funds, and the prospect of my business account being closed looms over me. This situation is not only frustrating but also deeply concerning, as it directly impacts my ability to conduct business effectively. I urge you to take immediate action to rectify this issue and provide me with the necessary support to update my business information promptly. Additionally, I request compensation for the inconvenience and stress caused by the failure of your systems and the inadequate assistance provided at the Menlyn Maine branch. I expect a prompt response to this complaint and a resolution to the problem at the earliest possible opportunity. Please do not hesitate to contact me if you require any further information.
109 replies
26 months ago
Ignite fitness nothing but a ****
A few weeks back, I paid R1000 to open a gym membership. Later, I found out that I can't use Ignite Fitness in Menlyn because it was abruptly shut down. There's been no refund of my R1000 since they couldn't honor the contract. What makes it seem more like a **** is that they keep debiting payments for the service they're not providing and won't refund us. Instead, they tell us to go to gyms in Rosebank and Randburg from Pretoria. At this point, the club manager won't answer any of our questions.
0 replies
33 months ago
Product should be discontinued
I am really disappointed that Samsung is aware of this issue and has not discontinued the product since there is nothing they can do about it. I reported this problem also to Makro and to my disbelief I was asked a million times if the TV is still inside a box. How could I have known this if it was not taken out of the box and plugged in? Good day, Makro team also told me they are sending a technician to assist but instead they told Samsung that I requested them to come collect the TV for repairs which is not true. The Samsung came asking me to sign that the screen cracked which is not true. The TV is not even 2 months old and was unboxed last week and arrived the way it is. Millions of people have experienced the same problem and i don't understand why this product is still on the shelves especially since noone is prepared to take accountability for it.
120 replies
33 months ago
**** by Makro and Samsung
Makro team also told me they are sending a technician to assist but instead they told Samsung that I requested them to come collect the TV for repairs which is not true. The Samsung came asking me to sign that the screen cracked which is not true. The TV is not even 2 months old and was unboxed last week and arrived the way it is. Millions of people have experienced the same problem and i don't understand why this product is still on the shelves especially since noone is prepared to take accountability for it.
60 replies
Review Distribution
5 Star
3 (9.67741935483871%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
5 (16.129032258064516%)
1 Star
23 (74.19354838709677%)