Malas
Unclaimed Business
|2.7|9 Reviews (last 12 months)|This business does not respond to reviews
Malas
Unclaimed Business
|2.7
9 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Malas receives mixed feedback that paints a polarised picture of the tyre retailer. Satisfied customers consistently praise affordable pricing, friendly and helpful staff, clean facilities, and accurate wheel alignment work, with several highlighting efficient online purchasing and quick service. However, a recurring theme on the negative side involves disputes over tyre quality and warranty claims, allegations of services being charged but not properly performed, courier delivery problems through a third party, and concerns about staff accountability when issues arise after vehicles leave the workshop.
Performance(last 12 months):
NPS Score
-29Unlikely
NPS Score
-29
Recommended: Unlikely
Review Distribution
2.7|9 Reviews
Sep '25 - Aug '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJR
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Taki
1 reviews | Active since Mar 2025
27 Jan 2026, 14:37
Bad experience
I bought a brand ne Tyre a Malas on 8 Januar 2026, on the 27 of January 2026, I got a punch. Took the Tyre to Malas, they said they cannot do anything. I must buy a new one. The hey said the Tyre is damaged. I only drove with it for 3 weeks. The quality is bad.
Helpful (0)
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Taki
1 reviews | Active since Mar 2025
27 Jan 2026, 14:37
Bad experience
I bought a brand ne Tyre a Malas on 8 Januar 2026, on the 27 of January 2026, I got a punch. Took the Tyre to Malas, they said they cannot do anything. I must buy a new one. The hey said the Tyre is damaged. I only drove with it for 3 weeks. The quality is bad.
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Phumudzo M
1 reviews | Active since Nov 2022
22 Oct 2025, 21:57
Disappointed 😞 😥
I went to malas for tyre purchase and fitment the service was good but I was very much disappointed by the guy who was fitting in new tyres, he wanted me to pay him extra money to his pocket for coldrink, i was so disgusted because I had already everything.
Helpful (0)
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Phumudzo M
1 reviews | Active since Nov 2022
22 Oct 2025, 21:57
Disappointed 😞 😥
I went to malas for tyre purchase and fitment the service was good but I was very much disappointed by the guy who was fitting in new tyres, he wanted me to pay him extra money to his pocket for coldrink, i was so disgusted because I had already everything.
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Replies (0)LC
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Nozipho M
1 reviews | Active since Sept 2011
1 Sept 2025, 14:31
Extremely Poor Service, Dishonesty, and Financial Loss
I am deeply disappointed with the service I received from Malas. I paid for a wheel alignment that was never done — instead, they pretended to perform the service. Because of their negligence, I ended up fitting brand new tyres without a proper alignment. As a direct result, my tyres were damaged prematurely, and I had to spend even more money to replace them. This is unacceptable. Not only was I charged for a service that was never provided, but I also suffered unnecessary financial loss due to their dishonesty and lack of professionalism. When I raised the issue, there was no accountability or effort to resolve the matter. It feels as though Malas takes advantage of loyal customers instead of valuing and respecting them. I would not recommend Malas to anyone who expects honesty, transparency, and quality service. Customers deserve better.
Helpful (0)
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Nozipho M
1 reviews | Active since Sept 2011
1 Sept 2025, 14:31
Extremely Poor Service, Dishonesty, and Financial Loss
I am deeply disappointed with the service I received from Malas. I paid for a wheel alignment that was never done — instead, they pretended to perform the service. Because of their negligence, I ended up fitting brand new tyres without a proper alignment. As a direct result, my tyres were damaged prematurely, and I had to spend even more money to replace them. This is unacceptable. Not only was I charged for a service that was never provided, but I also suffered unnecessary financial loss due to their dishonesty and lack of professionalism. When I raised the issue, there was no accountability or effort to resolve the matter. It feels as though Malas takes advantage of loyal customers instead of valuing and respecting them. I would not recommend Malas to anyone who expects honesty, transparency, and quality service. Customers deserve better.
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Replies (0)JN
Jimmy N
1 reviews | Active since Jul 2025
25 Aug 2025, 15:18
Outstanding service and affordable tyres
I went to Malas Tires Centre in Pretoria three times, everytime I went there the service is outstanding and their wheel alignment is always on point for my vehicle. keep up the great work!!
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Jimmy N
1 reviews | Active since Jul 2025
25 Aug 2025, 15:18
Outstanding service and affordable tyres
I went to Malas Tires Centre in Pretoria three times, everytime I went there the service is outstanding and their wheel alignment is always on point for my vehicle. keep up the great work!!
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