Disgusting service

They don't even deserve one star rating on a service they are rendering to public patients. I have an elderly mother who has an ingrown nail but unfortunately we have been here since 7:30 and no one is attending to us. The que marshall came and asked for patients with diabetes only and left. Not even a single word as to what is happening while queuing for over an hour. Not all of us have time to sit for that long especially when you know that you are on duty.