Distasteful and unprofessional service.

I registered to complete my MBA on the 04/02/2025. I have previously studied with MANCOSA and received fairly efficient service, but unfortunately, the service has deteriorated tremendously. I did not want to pursue the hellopeter avenue, but sadly, I had no choice. I'm unable to speak to any management. There is no accountability and responsibility. I even visited the branch in Centurion but to no avail. The response and sharing of crucial information is rather distasteful. I submitted my topic submission and after almost three weeks I received a proper reply on the way forward due to the back and forth.