Review ofMandarin Parts Distributors (MPD)
Mandarin Parts Distributors (MPD)
2.2|9 reviews
CM
CYNTHIA M
1 reviews | Active since Member
07 Feb 2026, 13:07
Pathetic excuse to refuse refund
On the 4th Feb 2026 went to MPD Westrand after enquiring about availability for brake pads for a Chery Tiggo. I was buying the pads for my brother who works and live in Zimbabwe.
After buying the pads and sending my brother a pic of the pads, he said I must take them back coz they are of poor quality as they are very noisy when braking.
I then sent them an e-mail enquiring about their return and refund policy. Keegan Roger responded advising that he has never had experience of the pads being noisy unless fitted incorrectly.
How can pads be fitted incorrectly and the car be able to brake? I’ve been waiting for his response and none has been received.
I want my refund coz the pads they supp**** haven’t been used and their policy states that if parts are supp**** correctly then a 20% handling fee will be deducted but it seems like they are refusing to refund me and take the pads back.
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Replies (56)CM
CYNTHIA M's updateReviewer Update
10 Feb 2026, 11:33MPF has been ignoring my request for refund since the 4th Feb 2026.
Keegan Reyners keeps telling me that no one has ever complained about the pads. This makes no sense to me, people not complaining does not mean there is no problem.
It’s clear that they don’t want to refund me my money despite the reason given. What a lousy business to deal with. Never met such a disrespectful company and they will never get my business ever again.
Keegan, you can keep that ****en money
Keegan Reyners keeps telling me that no one has ever complained about the pads. This makes no sense to me, people not complaining does not mean there is no problem.
It’s clear that they don’t want to refund me my money despite the reason given. What a lousy business to deal with. Never met such a disrespectful company and they will never get my business ever again.
Keegan, you can keep that ****en money
CM
CYNTHIA M's update10 Feb 2026, 11:33
Reviewer Update
MPF has been ignoring my request for refund since the 4th Feb 2026.
Keegan Reyners keeps telling me that no one has ever complained about the pads. This makes no sense to me, people not complaining does not mean there is no problem.
It’s clear that they don’t want to refund me my money despite the reason given. What a lousy business to deal with. Never met such a disrespectful company and they will never get my business ever again.
Keegan, you can keep that ****en money
Keegan Reyners keeps telling me that no one has ever complained about the pads. This makes no sense to me, people not complaining does not mean there is no problem.
It’s clear that they don’t want to refund me my money despite the reason given. What a lousy business to deal with. Never met such a disrespectful company and they will never get my business ever again.
Keegan, you can keep that ****en money