Mandarin Parts Distributors (MPD)
Claimed Business
Mandarin Parts Distributors (MPD)
Claimed Business
9 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.8|9 Reviews
May '25 - Apr '26
5(44.4%)
4(0%)
3(0%)
2(0%)
1(55.6%)
5(44.4%)
4(0%)
3(0%)
2(0%)
1(55.6%)
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceHVDB
Hugo Van Den Berg
1 reviews | Active since Jan 2020
12 Mar 2026, 16:43
Good Service
Good Service from all of their brancher dealt with Springs,Rustenburg,Johannesburg
Helpful (0)
|Replies (0)HVDB
Hugo Van Den Berg
1 reviews | Active since Jan 2020
12 Mar 2026, 16:43
Good Service
Good Service from all of their brancher dealt with Springs,Rustenburg,Johannesburg
0
Replies (0)D
S
CM
CYNTHIA M
1 reviews | Active since Jan 2020
7 Feb 2026, 13:07
Pathetic excuse to refuse refund
On the 4th Feb 2026 went to MPD Westrand after enquiring about availability for brake pads for a Chery Tiggo. I was buying the pads for my brother who works and live in Zimbabwe. After buying the pads and sending my brother a pic of the pads, he said I must take them back coz they are of poor quality as they are very noisy when braking. I then sent them an e-mail enquiring about their return and refund policy. Keegan Roger responded advising that he has never had experience of the pads being noisy unless fitted incorrectly. How can pads be fitted incorrectly and the car be able to brake? I’ve been waiting for his response and none has been received. I want my refund coz the pads they supp**** haven’t been used and their policy states that if parts are supp**** correctly then a 20% handling fee will be deducted but it seems like they are refusing to refund me and take the pads back.
Helpful (0)
|Replies (0)CM
CYNTHIA M
1 reviews | Active since Jan 2020
7 Feb 2026, 13:07
Pathetic excuse to refuse refund
On the 4th Feb 2026 went to MPD Westrand after enquiring about availability for brake pads for a Chery Tiggo. I was buying the pads for my brother who works and live in Zimbabwe. After buying the pads and sending my brother a pic of the pads, he said I must take them back coz they are of poor quality as they are very noisy when braking. I then sent them an e-mail enquiring about their return and refund policy. Keegan Roger responded advising that he has never had experience of the pads being noisy unless fitted incorrectly. How can pads be fitted incorrectly and the car be able to brake? I’ve been waiting for his response and none has been received. I want my refund coz the pads they supp**** haven’t been used and their policy states that if parts are supp**** correctly then a 20% handling fee will be deducted but it seems like they are refusing to refund me and take the pads back.
0
Replies (0)GM
JW
Jaco W
1 reviews | Active since Jan 2020
1 Dec 2025, 11:50
Mandarin parts
Bought a waterpump and installed but leaks. I returned the part and they dont want to exchange it or refund me because i dont have a RMI registered jobcard now they have the part and my funds. They also charge vat twice if they have ordered it from another branch
Helpful (0)
|Replies (0)JW
Jaco W
1 reviews | Active since Jan 2020
1 Dec 2025, 11:50
Mandarin parts
Bought a waterpump and installed but leaks. I returned the part and they dont want to exchange it or refund me because i dont have a RMI registered jobcard now they have the part and my funds. They also charge vat twice if they have ordered it from another branch
0
Replies (0)MF
Moegamat F
1 reviews | Active since Jan 2020
6 Nov 2025, 15:11
MPD Salesman very unprofessional and nonchalant about there clients.
Worse service ever by the new Sales person. bought a fog lamp which i had to pay for in advance as only one in stock and the sales person promised to call within 7 dats once the other part arrives from Gauteng On the 25/08/2025 paid for the part, a week later no follow up from the sales person to say he dont have it. went in 2 week after was told that the part on its way called in at end of October no part arrived and this is without the curtesy given to me who paid and is waiting to hear when the part has arrived. Today 06/10/2025 get a call from the other salesman stating I have to now give an additional R250 because the part more after i already paid a month and 2 weeks ago. told him how disappointed the service was and that the word was not kept and to add insult to injury no more money is need. His reply was that if I do not want to pay the additional money they will refund me what was already paid for the parts a month and 2 weeks ago invoice proof I have. No apology very arrogant and very abrupt behavior is really very unbusinesslike etiquette.
Helpful (0)
|Replies (0)MF
Moegamat F
1 reviews | Active since Jan 2020
6 Nov 2025, 15:11
MPD Salesman very unprofessional and nonchalant about there clients.
Worse service ever by the new Sales person. bought a fog lamp which i had to pay for in advance as only one in stock and the sales person promised to call within 7 dats once the other part arrives from Gauteng On the 25/08/2025 paid for the part, a week later no follow up from the sales person to say he dont have it. went in 2 week after was told that the part on its way called in at end of October no part arrived and this is without the curtesy given to me who paid and is waiting to hear when the part has arrived. Today 06/10/2025 get a call from the other salesman stating I have to now give an additional R250 because the part more after i already paid a month and 2 weeks ago. told him how disappointed the service was and that the word was not kept and to add insult to injury no more money is need. His reply was that if I do not want to pay the additional money they will refund me what was already paid for the parts a month and 2 weeks ago invoice proof I have. No apology very arrogant and very abrupt behavior is really very unbusinesslike etiquette.
0
Replies (0)WM
Willie M
1 reviews | Active since Jan 2020
22 Oct 2025, 14:29
Bad service
Polokwane branch. Extremely bad service! I am from Tzaneen and ordered parts with the correct details of vehicle and paid cash, 13/10/2025. On recieveing the parts 80% is wrong. Have to return it at my cost. Now again some parts have not arrived at there branch after they confirmed we can pick up today 22/10/2025. And I again have to pay the courier costs.
Helpful (0)
|Replies (0)WM
Willie M
1 reviews | Active since Jan 2020
22 Oct 2025, 14:29
Bad service
Polokwane branch. Extremely bad service! I am from Tzaneen and ordered parts with the correct details of vehicle and paid cash, 13/10/2025. On recieveing the parts 80% is wrong. Have to return it at my cost. Now again some parts have not arrived at there branch after they confirmed we can pick up today 22/10/2025. And I again have to pay the courier costs.
0
Replies (0)