What an experience!!!!

So I bought a house in Clayville and they were the transferring attorneys. Signed in 19 May. Turns out the place was registered on 30 June. Only found out on 24 Aug when I sent them an email finding out why I haven’t been receiving any updates re the transfer process. Lynn, the attorney, called and apologized for not letting me know. Called to organize to pick up the title deed. The gentleman that answered the phone, turned out to be an attorney too, told me Lynn was on lunch and that I needed to call back later. When I asked why he was not taking the message to ask her to call me back he started telling me I was being “technical”. When I got there he was not nice at all. Anyway, am still waiting for the account to be finalized so I can get a refund. Grateful that the transfer was done within 2 months - the firm needs to tighten up on the communication channels and staff behavior towards its clients.