Mariner's Wharf dot care about customers

As part of our Cape Town City Pass website had a free meal at Mariner's Wharf. Got off the bus. In to the restaurant. Showed and told the waiter we are on a city pass. Did not even ask what just turned and ordered.

Afterwards we were told we have to pay as it is only at the "Bistro" at the bottom. Said it is our own "stupidity" that we did not read it the brochure.

After threatening social media exposure, as they did not want to consider that we told the waiter we had a pass, the manager told me if I want to be vindictive towards them I would have to live with it.

Easily the worst experience I have ever had on holiday. Would not suggest Mariner's Wharf and would go as far as to say avoid the Cape Town City Pass as well.

Complained to the City Pass first. They just said that the restaurant would not consider my side of events and they hope we enjoy our trip.

Be very mindful before supporting this business. Customers definitely do not come first at this establishment. I even said I would pay for a lie detecting test to proof I showed the waiter the Pass. It is sad that visitors to Cape Town get treated this way.