Poor service Maritime Motors PE ( 0 rating)

Yesterday my dad’s car broke down and he got his insurance to tow his car to Maritme Motor on William Moffet road, today when attempting to gather what the status quo was, we encountered the worst customer service we’ve both ever experienced.

Firstly the dealership was closed but there was no signs or indication that they were closed. Upon calling them they had a receptionist answer the phone from home but she too was unhelpful and she dispatched their on call tech to come out and assist.

Instead of assisting the on call tech was combative and argumentative. From the very beginning of our interaction, I told her that I’d be speaking on my dad’s behalf and she should refrain from speaking to him. She refused to listens and was opportunistic when I answered a phone call from her superior to get into my dads face, raising her voice at him to the point I had stop my conversation on the phone and tell her to get away from my dad please only speak to me. She refused and carried on speaking to him at which point I told her to leave and we will not need her services as she was rude, unhelpful, disrespectful and was an awful representative of Maritime motors.

After leaving I called her superior who advised her would be picking up clients from the airport and would be arriving at dealership shortly. He arrived and with clients which he OPENED the dealership for, only to find that there was someone inside the dealership the entire time.

All in all we were not assisted to our satisfaction and the entire experience left a sour taste son mouth and I would not recommend anyone to deal with Maritime motors.

One thing I will say he two individuals who where good to deal with where standee and Grant was very helpful as well, but the technician should not be allowed to deal with any customers what so ever