Royale Marlothi Safari Lodge

Visited Royale Marlothi lodge (060 482 4104) in Marloth Park on 17/18/19 April 2021. Bought a voucher (FD 744CEE) via Daddys deals valued at R1499 - LUXURY FAMILY CHALET for Two adults and two kids. On check in (4669/NB 65603042) my accomodation was down graded to a smaller unit which could only accomodate two adults (This deal was advertised at R1199). So in a nutshell paid R1499 for larger accomodation and was downgraded to smaller accomadation valued at R1199. When checking in I queried the downgrade but the staff on hand could not help to resolve this issue. To date i have sent three mail requesting Royale Marlothi Lodge to remedy this issue and have been ignored