JN
jaysen N
Active since Mar 2015
9
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0
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9 reviews42 months ago
Flexi Club - Time share
Flexi Club, what a sham. I approached an agent on 31/10 to inform them that their web site was not functioning properly and I was unable to book a holiday. I was assured that all would be corrected asap. It is now 06/11 and to date this web site is still not functional. U will be charged R150, if they book a vacation for u, but God forbid if u want to do it on your own as u will not be able to do so. How can it take this long to sort out a small problem. For crying out loud we can send a man to the moon but Flexi club does not care or have the ability to fix a small thing like its website. They have your money invested in the club so don't really care about customer service. The management staff should get out of their offices and start to practice customer service Jaysen Naidu (0832702862)
132 replies
43 months ago
Bar Global Trading Buckmaster shoes
About eight months ago, my brother and i bought a pair of buckmaster outdoor shoes, each. Within six months of purchase, both pairs of shoes started to delaminate at the soles. I have approached Bar Global trading, which import these shoes and to date despite sending them all the relevant info, have received no feedback. Spoke to Aneesa Julie 011 024 3615. We paid R800 per pair and it was rather disappointing, the life we got out of these shoes. We could have bought shoes at half the price and got out twice the lifespan and its rather disappointing on the lack of service we have received from the importing company
0 replies
60 months ago
Royale Marlothi Safari Lodge
Visited Royale Marlothi lodge (060 482 4104) in Marloth Park on 17/18/19 April 2021. Bought a voucher (FD 744CEE) via Daddys deals valued at R1499 - LUXURY FAMILY CHALET for Two adults and two kids. On check in (4669/NB 65603042) my accomodation was down graded to a smaller unit which could only accomodate two adults (This deal was advertised at R1199). So in a nutshell paid R1499 for larger accomodation and was downgraded to smaller accomadation valued at R1199. When checking in I queried the downgrade but the staff on hand could not help to resolve this issue. To date i have sent three mail requesting Royale Marlothi Lodge to remedy this issue and have been ignored
0 replies
76 months ago
MARGATE SANDS
It is with a high degree of disappointment that I have to write this review I booked into Margate Sands for my Honeymoon on 16/11/2019 and to this date after several phone calls and emails the GM (Leonard) is still investigating In order for this to be classified a disaster let me put out the issues that I had at Margate Sands 1) On 16/11/2019, at 17:25,I called the Margate Sands and informed the reception that I would be late and to ensure that the room is properly prepared, as i was on my honeymoon 2) On arrival, after hooting at the gate, the security guard was also the receptionist 3) Room 7 which was allocated to me was in no way prepared as I had expected 4) There was nobody to assist with my luggage, considering we had flew down from JHB and then drove to Margate 5) The next day there was construction going on and kids screaming around my room *NOT THE WAY I WANT TO SPEND MY HONEYMOON* 6) The towels were dirty and not replaced 7) The maid walks into my room without knocking * I AM ON MY HONEYMOON FOR CRYING OUT LOUD* 8) Window was broken and the sliding door was off its tracks 9) There was an army of ants in the room 10) During my stay nobody called to check if everything was ok 11) Terrible sewer smell in the room 12) No visable activities list or resturant guide I tried to call the reception (19-22/11/2019) several times to voice my dis-satisfaction and got no answers. I then contacted the GM (Leonard) around 26/11/2019 and explained my dis-satisfaction with Margate Sands. I even went to the extend to tell him that Margate Sands had ruined my Honeymoon. I only reason I booked at Margate Sands, was because it was highly recommeded After receiving no feedback from Leonard (0797965760), I went to the extent of sending him a mail on 08/01/2020 detailing my experience at Margate Sands and still there was no feedback. A week later I called him (0797965760) because it surely does not take two months to investigate an issue like this. " MARGATE SANDS U RUINED MY HONEYMOON"
60 replies
80 months ago
POOR SERVICE
Shoddy Service. I have been trying to resolve a claim since OCT 2017 and to date the struggle is ongoing. King Price appointed a service provider that that a shoddy repair on my floor. After a few months the floor started to give problems again. Spoke to KP and the same service provider was sent out to redo the repairs. Again the floors are giving problems. I was asked to lodge a new complaint. This was then disqualified because as per the assessor, it was the service providers fault. KP now want to send the same service provider to redo the job again. I AM NOT LOOKING FOR A NEW FLOOR. ALL I WANT IS MY FLOOR RESTORED TO ITS ORIGINAL CONDITION. Two years on and after suffering all the discomfort i still do not have my floor fixed. I have tried to contacted my "claims commander" Caroline Sharp who never ever returns a call. I will seriously not recommend KP to the people i know because of this shoddy service. I have been patient and loyal customer since 2011 but have reached a stage where it is now turning to frustration
105 replies
80 months ago
Poor Service
After reading all the complaints against ABSA, I am not at all shocked by the service I receiving. ABSA does not give a **** about its clients. I have paid up my home loan and for the past three months i am being shunted pillow and post because ABSA says it does not have my current title deeds. I have spent hours on the phone spoken to several people and to date .....no help. WHO NEXT DO I HAVE TO SPEAK TO .... The CEO of ABSA
210 replies
90 months ago
King Price Well done
This may be a little late but the service that i received from King Price insurance was excellent. The service provider doing the job was not up to standard, but the way in which King Price insurance handled the entire claim was excellent
105 replies
90 months ago
Momentum Endowment poor payout
To all potential Momentum endowment investors, be very weary. I had taken a 30year endowment with Momentum with a projected value of R800 000 . With a current contribution of R3200, when my policy end in June 2019, my policy payout is only R380 000. After contributing for 30 years, this policy is not even yielding half of the projected value. I would have made more money investing monthing in a banking instution. Rather than investing in a Momentum endowment plan put ur money in a banking instution Very unhappy with Momentum because at no stage did they contact me to inform me that my projected value is not going to be my payout value
420 replies
135 months ago
Repairs incomplete
On 24/01/2015, a claim was lodged regarding a leaking geyser. The service provider did not pitch up and only after I started to follow up, i was informed that the job was on hold as the service provider did not have anybody in the area. The geyser was only replaced after two days. The damage resulting from the leaking geyser has to date not been fixed (19/03/2015). Three weeks and several phone calls later I am being promised that the person dealing with my claim (Ranjith) will get back to me before the end of the day. Everyday I phone I am given the same message \ Ranjith will get to u before the end of the day". <br> <br> This is now dragging on for three weeks. This is not the type of service that I signed up for when I took my business across to KP. This is really shoddy customer service"""
76 replies
Review Distribution
5 Star
1 (11.11111111111111%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (22.22222222222222%)
1 Star
6 (66.66666666666667%)