Marquis Finance
2|679 reviews
No Communication from Marquis Finance
I receive a presale letter on 25th March for a vehicle I voluntarily surrendered.
I requested a detailed statement from you on the 25th of April, which you are legally obliged to provide. You did not bother replying to my email, nor send me the statement.
It is now the 11th of May. I have received no further communication regarding the auction nor sale of the vehicle, and it seems you are buying time. Surely there is a time-period which you must adhere to get the vehicle sold as soon as possible? Or does this not count for Marquis Finance?
Why is nobody responding to my emails??
I expect a call within today to find out what is going on. Phoning you is useless.
Helpful (0)
Replies (1)0
Replies (1)Marquis Finance's replyOfficial
11 May 2026, 09:45Dear Cara,
We apologise for the lack of feedback and frustration caused. Your concerns have been escalated for urgent attention, and a consultant will contact you to provide an update on the matter.
We apologise for the lack of feedback and frustration caused. Your concerns have been escalated for urgent attention, and a consultant will contact you to provide an update on the matter.
Best regards,
Marquis Finance's reply11 May 2026, 09:45
Official
Dear Cara,
We apologise for the lack of feedback and frustration caused. Your concerns have been escalated for urgent attention, and a consultant will contact you to provide an update on the matter.
We apologise for the lack of feedback and frustration caused. Your concerns have been escalated for urgent attention, and a consultant will contact you to provide an update on the matter.
Best regards,