DISGUSTING ATTITUDE & SERVICE FROM COMPANY OWNER

I contacted this company for a quote for laminate flooring. The owner, Oscar, arranged an appointment with me for 5:30pm yesterday. Oscar never showed up, neither did he call to apologise, etc. Today, I received a call from Oscar, saying he's so busy etc and can he rather come over the weekend. I indicated that since he neither pitched for the appointment, nor had the decency to call and reschedule before the appointment, I am no longer interested in his services as if he was this unreliable with coming out to provide a quote then he would possibly be just as unreliable when it comes to performing the work. Oscar got really angry with me and screamed at me, had a terrible attitude, saying that I'm actually losing out and that's fine then and he's not losing out on anything from me. His attitude, especially for a company owner, was disgusting. I am so relieved that I wasn't fooled into doing business with someone who obviously doesn't value their business and doesn't know how to treat potential customers with respect. To me, a person's attitude is a good indication of how their work would be performed. Please let this review save you from making the same mistake that I nearly made.