

martinique Property Management
NPS Score
-100
Recommended: Unlikely
Sep '25 - Aug '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2021
You are among the most unpleasant managing agents the public has ever had to deal with. There are widespread complaints about your poor service. Across all the complexes we work with that are managed by your company, there are ongoing issues and dissatisfaction. To date, we have not encountered any positive feedback regarding your services. Your conduct reflects that you operate as you please, without accountability. Your reputation precedes you—people have many questions, yet you consistently fail to provide answers. It has also been brought to our attention that electricity is being disconnected from residents arbitrarily, without following the proper legal processes or obtaining the necessary court orders. You simply act as you see fit with members of the public, which is completely unacceptable. As with our Complex, there have been no answers provided, and this same pattern is repeated with many other individuals. I am in the process of initiating a petition, and as you are aware, concerns have already been raised regarding your *********, unprofessional conduct and lack of proper client relations. Furthermore, the manner in which clients are treated is unacceptable. The way in which communication is handled, including speaking to clients in a disrespectful manner over the telephone, reflects a complete lack of professionalism. This is unacceptable. I will be taking this further and ensuring that these matters are addressed in due course. This conduct will be stopped. We have had more than enough of this. It is unacceptable to treat people in this manner. It is time that your operations are formally and thoroughly investigated. The volume of complaints far exceeds anything we have experienced with any other managing agency.
1 reviews | Active since Jul 2021
You are among the most unpleasant managing agents the public has ever had to deal with. There are widespread complaints about your poor service. Across all the complexes we work with that are managed by your company, there are ongoing issues and dissatisfaction. To date, we have not encountered any positive feedback regarding your services. Your conduct reflects that you operate as you please, without accountability. Your reputation precedes you—people have many questions, yet you consistently fail to provide answers. It has also been brought to our attention that electricity is being disconnected from residents arbitrarily, without following the proper legal processes or obtaining the necessary court orders. You simply act as you see fit with members of the public, which is completely unacceptable. As with our Complex, there have been no answers provided, and this same pattern is repeated with many other individuals. I am in the process of initiating a petition, and as you are aware, concerns have already been raised regarding your *********, unprofessional conduct and lack of proper client relations. Furthermore, the manner in which clients are treated is unacceptable. The way in which communication is handled, including speaking to clients in a disrespectful manner over the telephone, reflects a complete lack of professionalism. This is unacceptable. I will be taking this further and ensuring that these matters are addressed in due course. This conduct will be stopped. We have had more than enough of this. It is unacceptable to treat people in this manner. It is time that your operations are formally and thoroughly investigated. The volume of complaints far exceeds anything we have experienced with any other managing agency.
1 reviews | Active since Apr 2024
Title: Ongoing Serious Concerns Regarding Martinique Management I am currently investigating and addressing serious concerns regarding the conduct and management practices of Martinique. In my experience, there appear to be self-created rules being enforced that are not properly explained or legally justified. Residents are being charged excessive and questionable amounts on their statements, including water and electricity costs that are heavily loaded without clear breakdowns or transparency. Despite formal letters sent by attorneys, there has been no proper response to important questions raised. Communication is either ignored or avoided, leaving residents without clarity or resolution. Electricity has reportedly been disconnected in situations where the legality of such action is highly questionable, and a reconnection fee of R470 has been charged. These actions create financial and emotional strain for residents. The level of professionalism and communication has been extremely disappointing. I believe residents deserve transparency, accountability, and lawful management practices. I will continue to pursue answers and clarity on behalf of those who have had similar experiences.
1 reviews | Active since Apr 2024
Title: Ongoing Serious Concerns Regarding Martinique Management I am currently investigating and addressing serious concerns regarding the conduct and management practices of Martinique. In my experience, there appear to be self-created rules being enforced that are not properly explained or legally justified. Residents are being charged excessive and questionable amounts on their statements, including water and electricity costs that are heavily loaded without clear breakdowns or transparency. Despite formal letters sent by attorneys, there has been no proper response to important questions raised. Communication is either ignored or avoided, leaving residents without clarity or resolution. Electricity has reportedly been disconnected in situations where the legality of such action is highly questionable, and a reconnection fee of R470 has been charged. These actions create financial and emotional strain for residents. The level of professionalism and communication has been extremely disappointing. I believe residents deserve transparency, accountability, and lawful management practices. I will continue to pursue answers and clarity on behalf of those who have had similar experiences.
1 reviews | Active since Nov 2013
Bunch of useless people working there. I cant belief that they replaced Pretor with this cimpany! You dont get an answer-Leon van Zijl is extremely rude-he either attacks you or otherwise he threatens you with legal actions for which you will be liable to pay the costs-a real bully!
1 reviews | Active since Nov 2013
Bunch of useless people working there. I cant belief that they replaced Pretor with this cimpany! You dont get an answer-Leon van Zijl is extremely rude-he either attacks you or otherwise he threatens you with legal actions for which you will be liable to pay the costs-a real bully!
1 reviews | Active since Nov 2013
Email correspondence receipt is not acknowledged, requests are ignored, and requested information not sent despite repeated requests. Especially Mr du Toit the GM and the personnal assistent Nicola Munday are guilty of this. AGMs are not called on time or at all as they don't know what documentation to append. No customer service and their advice to owners is wrong.
1 reviews | Active since Nov 2013
Email correspondence receipt is not acknowledged, requests are ignored, and requested information not sent despite repeated requests. Especially Mr du Toit the GM and the personnal assistent Nicola Munday are guilty of this. AGMs are not called on time or at all as they don't know what documentation to append. No customer service and their advice to owners is wrong.
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