Poor financial management

I am really disappointed with Martinique they double debited my account in June 😒 and didn't want to pay back my money. This put me in a financial strain, sent them numerous emails with no clear responses from them. First email indicated I will get my money following up emails indicated otherwise till they just ignored me. They shifted the fault to the caretaker wouldn't really recommend them as property management for units unfortunately. Simple thing of changing Email address was a mission and a half for them.