MF
Martin's Funerals Franchising
Unclaimed Business
MF
Martin's Funerals Franchising
Unclaimed Business
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Review Distribution
3|4 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Frequently Asked Questions About Martin's Funerals Franchising
Martin's Funerals Franchising has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Martin's Funerals Franchising across 84 total reviews. How is the TrustIndex calculated? →
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLC
Lazarus C
1 reviews | Active since Jan 2020
1 Oct 2025, 06:09
Complain
Morning my name is Lazarus chauke, i'm writing on behalf of my sister Merriam letta chauke, who joined this funeral parlor in 2017 which she never skipped a single payment until we lost our mother and Uncle same week, fortunately within the family some of us we insured them in our policies, we agreed to us mine to burry our mother, my sister went to claim to her funeral parlor and submitted our mother's death certificate cause she passed away on the 14th of September 2025, according to their policy when they dont burry they pay an amount of R2000.00 for the deceased. unfortunately the money is not paid until today, there's an old lady whose name is Magdeline ramokone her contact is 0791817692 she's responsible for payments. we've been calling her ever since, she keeps on telling us the money will be paid today, the next day the same thing, she's requested the documents for the second member of the family who also died so that she could enjoy playing games with us..we tried calling her with different numbers cause after receiving your calls and lying she stop picking up your calls. Please help us. My contact details : 0733575787 lazarusmafika6@gmail.com
Helpful (0)
|Replies (0)LC
Lazarus C
1 reviews | Active since Jan 2020
1 Oct 2025, 06:09
Complain
Morning my name is Lazarus chauke, i'm writing on behalf of my sister Merriam letta chauke, who joined this funeral parlor in 2017 which she never skipped a single payment until we lost our mother and Uncle same week, fortunately within the family some of us we insured them in our policies, we agreed to us mine to burry our mother, my sister went to claim to her funeral parlor and submitted our mother's death certificate cause she passed away on the 14th of September 2025, according to their policy when they dont burry they pay an amount of R2000.00 for the deceased. unfortunately the money is not paid until today, there's an old lady whose name is Magdeline ramokone her contact is 0791817692 she's responsible for payments. we've been calling her ever since, she keeps on telling us the money will be paid today, the next day the same thing, she's requested the documents for the second member of the family who also died so that she could enjoy playing games with us..we tried calling her with different numbers cause after receiving your calls and lying she stop picking up your calls. Please help us. My contact details : 0733575787 lazarusmafika6@gmail.com
0
Replies (0)MM
Martie M
1 reviews | Active since Jan 2020
29 Jul 2025, 09:53
Excetional above the call of duty Service
Anneize Heyns from Parow Cape Town is the most amazing person. 15 minutes after my Mum's passing she was in contact with me. Her ogranising skills for the funeral made the funeral such a wonderful tribute to my Mum. Her exceptional service did not end there, she continue to assist me in getting all the information lodged with the Master of the Court.
Helpful (0)
|Replies (0)MM
Martie M
1 reviews | Active since Jan 2020
29 Jul 2025, 09:53
Excetional above the call of duty Service
Anneize Heyns from Parow Cape Town is the most amazing person. 15 minutes after my Mum's passing she was in contact with me. Her ogranising skills for the funeral made the funeral such a wonderful tribute to my Mum. Her exceptional service did not end there, she continue to assist me in getting all the information lodged with the Master of the Court.
0
Replies (0)MIDF
Maria Isabel De Faria
1 reviews | Active since Jan 2020
25 Jun 2025, 13:28
Funeral home highly recommended
Funeral home with a heart Dezi from Martin's Funeral home in Brackenfell helped the family through such a sad time with so much compassion God bless her. Everything was arranged so professionally and smoothly. Recommended this funeral home to family and many friends.Their prices are affordable especially for people without a funeral policy like myself 🙏
Helpful (0)
|Replies (0)MIDF
Maria Isabel De Faria
1 reviews | Active since Jan 2020
25 Jun 2025, 13:28
Funeral home highly recommended
Funeral home with a heart Dezi from Martin's Funeral home in Brackenfell helped the family through such a sad time with so much compassion God bless her. Everything was arranged so professionally and smoothly. Recommended this funeral home to family and many friends.Their prices are affordable especially for people without a funeral policy like myself 🙏
0
Replies (0)KW
Karine W
1 reviews | Active since Jan 2020
2 Jun 2025, 11:59
Martins Funerals Roodepoort
Roodepoort branch Firstly, we chose Martins as they have a Rivonia branch listed. We arranged to meet with them (at their request) as they had already collected the body. We arrived for the meeting, only to discover Rivonia branch is non-existent. We then had to drive to Roodepoort and we arrived an hour late. My family’s wishes were for a cremation and I selected a casket. After leaving Martins, one of their staff called me to say the casket was too small for the body and I had to select something bigger. My family member passed away with pancreatic cancer and she could not more than 60kgs when she passed away. When I insisted on a casket, I was told that Martins could not be held responsible if the casket broke open in the church and the body landed up on the floor. We landed up buying an R18 000 coffin for a cremation. I then asked Martins to let us know the date and time of cremation so we could ensure that the coffin was cremated with the body. This did not happen…. They called me after the cremation to collect the ashes. This funeral home is disgusting beyond words.
Helpful (0)
|Replies (0)KW
Karine W
1 reviews | Active since Jan 2020
2 Jun 2025, 11:59
Martins Funerals Roodepoort
Roodepoort branch Firstly, we chose Martins as they have a Rivonia branch listed. We arranged to meet with them (at their request) as they had already collected the body. We arrived for the meeting, only to discover Rivonia branch is non-existent. We then had to drive to Roodepoort and we arrived an hour late. My family’s wishes were for a cremation and I selected a casket. After leaving Martins, one of their staff called me to say the casket was too small for the body and I had to select something bigger. My family member passed away with pancreatic cancer and she could not more than 60kgs when she passed away. When I insisted on a casket, I was told that Martins could not be held responsible if the casket broke open in the church and the body landed up on the floor. We landed up buying an R18 000 coffin for a cremation. I then asked Martins to let us know the date and time of cremation so we could ensure that the coffin was cremated with the body. This did not happen…. They called me after the cremation to collect the ashes. This funeral home is disgusting beyond words.
0
Replies (0)MJ
Milly J
1 reviews | Active since Jan 2020
14 Mar 2025, 09:33
Martins Funerals Table View
Colleen Jacobs of Martins Funerals Table View Is Absolutely Amazing , They go the extra extra mile and handle this devastatingly sad time with such compassion and empathy .One stop service that takes all the Hard work whilst feeling bereaved put of your hands ⭐⭐⭐⭐⭐
Helpful (0)
|Replies (0)MJ
Milly J
1 reviews | Active since Jan 2020
14 Mar 2025, 09:33
Martins Funerals Table View
Colleen Jacobs of Martins Funerals Table View Is Absolutely Amazing , They go the extra extra mile and handle this devastatingly sad time with such compassion and empathy .One stop service that takes all the Hard work whilst feeling bereaved put of your hands ⭐⭐⭐⭐⭐
0
Replies (0)G
Grant
1 reviews | Active since Jan 2020
14 Jan 2025, 06:33
Amazing
What an amazing company. We recently lost our dad and was assisted by Martin's funerals,what a incredible experience we experience with the arrangements. We had the best team assist us with everything pre and post funeral. I have never experience such wonderful service before. This is a company who truly cares about the deceased and the family. We had no issues at all and I would highly recommend this company to everyone.
Helpful (0)
|Replies (0)G
Grant
1 reviews | Active since Jan 2020
14 Jan 2025, 06:33
Amazing
What an amazing company. We recently lost our dad and was assisted by Martin's funerals,what a incredible experience we experience with the arrangements. We had the best team assist us with everything pre and post funeral. I have never experience such wonderful service before. This is a company who truly cares about the deceased and the family. We had no issues at all and I would highly recommend this company to everyone.
0
Replies (0)JD
James D
1 reviews | Active since Jan 2020
13 Sept 2024, 19:02
Sad and bad experience
Hallo Peter On the evening 18/08 we sadly lost our dad due to a heart attack. We had a terrible experience with Martins funerals in Table Veiw. The came to the house get my dad and took all necessary docks(ID,911 and Police report) with them. On the 20/08 we went to them to start with the funeral arrangements. We were met by Coleen who is the most rude,cold,insensitive and jugemental person. Firstly we were told that we can't do anything without a death certificate(wich I understand) When I asked why it a problem to get a death certificate, I was told " It's not my fault your father neglected his health. Your father should have seen a dockter 90 days before his passing " My dad was a healthy man. She didn't know my dad to say things like that! When I started crying out of anger, I was laughed at with a comment from her " AG shampies" Then after an argument she suddenly had a medical friend that could sign the death certificate. 3 days later the certificate was signed. However we only got it the end of the following week. When my mom desputed the quote apon paymet(Coleen added flowers to the quote that we did not want ad we had got someone els to do it) she was rude, told my mom to just pay the balance without the flowers. When I went to see her about the arrangements, she also asked personal questions like " what funeral cover does your dad have and with whom" I told her that he has a policy with Metropolitan. She then asked me for the policy details so that she can do the claim as she has good contacts at Metropolitan. And yes I did refused her the info. One everything was paid for, we had to follow up daily to find out when the cremation will happen. And at no surprise we got excuse apon excuse. " all cremation in Cape Town has been stopped due to polusion" My dads cremation was done on the 12/09 three weeks later. We had to phone Martins daily for an update. No updates from them at all. I hope that all people in Cape Town does not have to go through what we had to go through. No one has to see a love one off like this. The passing of a love one is sad enough to go through.
Helpful (0)
|Replies (0)JD
James D
1 reviews | Active since Jan 2020
13 Sept 2024, 19:02
Sad and bad experience
Hallo Peter On the evening 18/08 we sadly lost our dad due to a heart attack. We had a terrible experience with Martins funerals in Table Veiw. The came to the house get my dad and took all necessary docks(ID,911 and Police report) with them. On the 20/08 we went to them to start with the funeral arrangements. We were met by Coleen who is the most rude,cold,insensitive and jugemental person. Firstly we were told that we can't do anything without a death certificate(wich I understand) When I asked why it a problem to get a death certificate, I was told " It's not my fault your father neglected his health. Your father should have seen a dockter 90 days before his passing " My dad was a healthy man. She didn't know my dad to say things like that! When I started crying out of anger, I was laughed at with a comment from her " AG shampies" Then after an argument she suddenly had a medical friend that could sign the death certificate. 3 days later the certificate was signed. However we only got it the end of the following week. When my mom desputed the quote apon paymet(Coleen added flowers to the quote that we did not want ad we had got someone els to do it) she was rude, told my mom to just pay the balance without the flowers. When I went to see her about the arrangements, she also asked personal questions like " what funeral cover does your dad have and with whom" I told her that he has a policy with Metropolitan. She then asked me for the policy details so that she can do the claim as she has good contacts at Metropolitan. And yes I did refused her the info. One everything was paid for, we had to follow up daily to find out when the cremation will happen. And at no surprise we got excuse apon excuse. " all cremation in Cape Town has been stopped due to polusion" My dads cremation was done on the 12/09 three weeks later. We had to phone Martins daily for an update. No updates from them at all. I hope that all people in Cape Town does not have to go through what we had to go through. No one has to see a love one off like this. The passing of a love one is sad enough to go through.
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Replies (0)aH