MM
Martie M
Active since Jul 2014
24
Reviews
0
Industries
Reviews
24 reviews9 months ago
Excetional above the call of duty Service
Anneize Heyns from Parow Cape Town is the most amazing person. 15 minutes after my Mum's passing she was in contact with me. Her ogranising skills for the funeral made the funeral such a wonderful tribute to my Mum. Her exceptional service did not end there, she continue to assist me in getting all the information lodged with the Master of the Court.
0 replies
10 months ago
Santam delivers constant 5 star services!
The most wonderful service last Saturday when my battery died. The service from all concerned was 5 star. In fact , every time I dealt with any of Santam agent I always receive polite helpful responses. In all the years since I became a Santam client I have never had a complaint. Your staff deliver excellent service constantly. Well done!!!!
53 replies
24 months ago
Netstar online presence sucks
I have been a member of Netstar and have been paying since 2002. i have sold me car recently and I tried to find a contact number and searched online, but the research came back that i am not a client. this was done this year Your Netstar unit is now active: 23778315-CA846020 :HATCHBACK I would like to get hold of Netstar to change to my new car. I am currently paying for a unit in a car that was sold 2 months ago. Please help Martie
106 replies
24 months ago
tWesbank Non service
This has been the worst experience I have ever received. My car has been paid off for 2 years and after struggling for 6 months to get the call centre woman to understand that the box do exist close to me. I even took pictures. She was unable to asssist or help. That was in beginning 2022. I gave up and a year later a Natis document is delivered with nothing attached. it was only in March when I sold my car that I was informed of the process and also explained the procedure by a very competent Nonthala. She gets full marks. Luckily I asked her for her supervisor detail otherwise I would still not have had my car documents. It was only actioned 3 weeks after I had paid for a copy and wrote to the Tsupervisor. Thank goodness I was able to buy a new car with cash as I would not have wanted to ever deal with Wesbank again
71 replies
24 months ago
Michelleen assisted me with a transfer of car insurance to a new car
Michelleen assisted me with a transfer of car insurance to a new car. Her assistance were 5 star. It was see less and such a pleasure 🙏🙏🙏⭐⭐⭐⭐⭐
53 replies
33 months ago
Balalaika Marriot Protea hotel excellent service
I have been a favorite of Balalaika for many years. Last week I had a conference at the Balalaika Marriot Protea Hotel and I can say without any hesitation that the staff from the General Manager Natalie to the porters were fantastic. working with Kalika, Ohad, David and the rest of the team was so seamless. I can recommend Balalaika Marriot hotel 100%
0 replies
46 months ago
Woolworths do not send statements to enable a person to pay their account
The finance department is nonexistent. Woolworths is my primary store where I purchase 90% of my clothes, I pay with my own Credit Card but the odd times I will use the WW card to pay I am talking about an account of R38 and this month R56. The problem is that I cannot pay my account. As SUDDENLY THEY HAVE STOPPED SENDING STATEMENTS.!!!!!!!!!!!!!!!!!!!!!!!!!! HOW CAN I SMELL WHEN TO PAY. yet I am inundated weekly with more than 8 newsletters from them. If Norman Thompson was still Financial Director this would not happen. and then i get Nationwide a subsidiary of Woolworths to phone me only to put the phone down so they can show that they have phoned. They don't stay on for a second. Although I was phoned by a young guy who put the phone down on me when I told him my story. I will report him, but I am sooooooooooooooo disappointed in a store where I get 50% of my groceries and 90% of other goodies. All this drama for R56 and i still don't know how to pay it as I don't receive statements. M Malan 0832866283
0 replies
47 months ago
My credit card detail has been given without my permission to 3rd party
MYgamesfun Through MTN I get billed twice a month for R3023.46 on 1 May and on 23 May R308.68. I HAVE NEVER SUBSCRIBED TO THESE GAMES. I am a 65-year-old female pensioner and am not looking at dancing girls and whatever other nonsense they say. I run the USSD code and it says I am not subscribed to anything. I demand that MTN solve this for me and send me the contract whereby I gave them permission to block my card and to open a fraud case against this company.
0 replies
47 months ago
shocking service at Milnerton pick up point
I always loved using Takealot.com but after my horrible experience yesterday I don't know if I want to use them again. I arrived at the Milnerton pick up, which I found after difficutly . I had my phone with me but could not remember my password and was told then I cannot get my parcel. even though I had the message with me and the unique pin 1078 5480 1073 6 . after spending 45 min waiting and him helping other customers I managed to have my pin changed. The service was shocking when I ask to speak to the manager. He told me he was the manager. It was so much easier to pick up at the main warehouse. I ordered enough to have it delivered free, but needed it for a gfit that day.
0 replies
50 months ago
Buntu a true assist of Santam - 5 star service
Review of service of below employee: Buntu Gontsana Motor Claims Consultant Santam Direct: Claims Department He was friendly, well-informed, sympathetic, and such an incredible gentleman and well-spoken individual. In my experience, 80% of call center staff are rude and impatient and would think nothing of dropping a call but Buntu handled the entire matter so professionally. Buntu is a true asset to Santam. He should do well in the company. kind regrds, Martie Malan
159 replies
Review Distribution
5 Star
9 (37.5%)
4 Star
1 (4.166666666666667%)
3 Star
0 (0%)
2 Star
9 (37.5%)
1 Star
5 (20.833333333333332%)