Poor workmanship

This must the most unprofessional company that has provided a service for me. I had a claim with Nedbank and they came to replace my ceiling. Their workmanship is of poor quality and when I complained they lied and said that I was busy with renovations to my home of which had nothing to do with my ceiling. They just painted over a water damaged ceiling. If you have an insurance claim and they appointment this company, you should refuse because you can expect poor workmanship and an even worse attitude. I am going to fight Nedbank to get me a properly qualified service provider and not this dodgy company