Electricity Meyer suspended

On the 30th Nov 2025 my electricity was depleted . When I tried to purchase I learned that my meter had been suspended as per instruction from my managing agent Maslow Realty to our electricity provider Idealprepaid. They instructed Idealprepaid to suspend my meter because my levies are outstanding.

I wrote to the ombudsman and now have a CSOS case number who ruled for my meter to be immediately reinstated no later than 26 Nov 2025 as it is ******* to disconnect my electricity only the council may do so through a court order if I'm owing the council. Due to my outstanding levies my electricity meter was suspended by Maslow and not by the councilor or supplier. Dispite this order Maslow Realty and Idealprepaid have ignored this order. After several emails from Idealprepaid to Maslow Realty requesting permission to unsuspend the meter as a court order is inforce to unsuspend my meter, upon no reply Idealprepaid unsuspended my meter and advised Maslow and myself of their decision and I was able to purchase and load electricity on 10 Dec 2025. The very next day 11 December 2025 Maslow reinstructed Idealprepaid to again suspend my meter. I've had no reply from them why they again did this dispite my standing court order. They continue to defy the court order issued in November. If the current electricity I purchased gets depleted I will once again be unable to purchase and load electricity as Maslow has given instruction to Idealprepaid to suspend my meter.