1 reviews | Active since Member
Idealprepaid receive instructions from managing agent Maslow to suspend electricity meter. I have reported both the managing agent Maslow and Idealprepaid to the ombudsman. An order of court was given case number stated below for my meter to be immediately unsuspended as they have no right to interfere with my electricity unless the order to suspend my electricity comes from the high court. Dispite such such an order from the ombudsman, Idealprepaid and Maslow have failed to reinstate my meter.This order was issued on the 25th November 2025 only on the 10th December was my Meyer unblocked by Idealprepaid after they followed up several times with Maslow for feedback on whether to unsuspend my electricity metre or not. Upon no reply from Angie Fisher and Nicole Breytenbach Amedeo Milo customer service manager from Idealprepaid advised my meter has been unsuspended. I was able to purchase electricity on 10 December 2025 finally after not having electricity since 1November 2025. On the 11 December a day after my Meyer was suspended Amedeo informed me that Maslow has once again instructed Idealprepaid to suspend my Meyer. I once again am unable to buy electricity dispute to court order that clearly states the managing and Idealprepaid may never again in future interfere with my meter and to make sure it is in working condition unless they have a court order to suspend my electricity which they do not have as they are not Eskom or COJ or council and have no right to deprive me of electricity.