Maslow lunch complete failure

We chose the Maslow for lunch Sunday 11 October 2020 because social distancing would be possible. At 13h00 we ordered 1 Rooibos tea, extra pot boiling water and cold milk + coke lite, ice and a straw. At 13h30 we were brought Vanilla Rooibos and coke lite - no milk, no extra water, no ice, no straw. The tea was changed for Rooibos and the waitress brought hot milk, not cold as ordered. We ordered a steak and a fish meal. We complained to the supervisor Kgiso that the staff in the kitchen were making a terrific noise with loud talking. There were only 5 people in the restaurant but at 13h50, we went to see why the food was taking so long. Our waitress had entered the meals on the computer and even explained to the chef Keletso not to add spices to the steak or chips. But at 13h55 we discovered that the order hadn't been captured by the system and we left without having eaten. There were 2 ladies in the restaurant who left as well; they had been there since 13h15 and still didn't have their food. Covid has hit the tourist industry hard but when a restaurant can't serve 5 people, one wonders what hope there will be for the establishment. We certainly have no intention of returning.