KM
Karen M
Active since Jan 2018
24
Reviews
0
Industries
Reviews
24 reviews6 months ago
Dotsure
Dotsure is so efficient especially with their new WhatsApp service to make claims. Thank you Dotsure.
53 replies
9 months ago
Admyt copied and pasted instead of responding to my issue
Admyt did not process a payment which meant I was in R11 in arrears. The website and the app would not allow me to top it up manually. Eventually the problem sorted itself out. I have emailed several times to ask what to do if it happens again and they keep copying & pasting that the arrears were cleared and next time to top up manually, ignoring my repeated report that the system WOULD NOT ALLOW A TOP-UP. When I joined Admyt years ago, we had access via a phone call to clear problems. There is no longer personal service when a customer has a problem.
0 replies
15 months ago
Dotsure always reliable and accomodating
Always great service from Dotsure. An email to tell me they have received my claim. A phone call to discuss the outcome. And the fastest payment - often the next day even. Thank you thank you Dotsure
53 replies
16 months ago
I bought a new bed from Bed King Illovo and was blown away by the service
I bought a new bed from Bed King Illovo and was blown away by the service. Firstly the computerized analysis of my support and comfort need. Then they allowed me to lie on a bed for two hours. The first night I received my new bed I slept through the night for the first time in months. And my backache disappeared. Thank you Bed King and Bobby. Karen M Sandton
56 replies
34 months ago
Bosch service is difficult and the appliances not what they used to be
I can’t book an appointment directly with a Bosch call centre. I have to wait for a technician to call me and if I’m unable to receive calls when a technician calls, no appointment can be made. I will not be buying Bosch any more. My dishwasher under guarantee does not clean properly and I have tried for some six weeks to get it repaired. I had contacted a a Bosch technician who helped me in the past, but he doesn’t take my calls or respond to my messages because he hasn’t been able to successfully repair my appliances. He had replaced one spray arm but the machine still doesn’t clean well. The cups have ring stains and the cutlery is often dirty. The tumble dryer often stops before the washing has dried. It has been cleaned of fluff by a Bosch technician, the same technician who can’t fix the dishwasher, but the machine is still faulty. There is no way to repair under guarantee unless one is able to keep one’s phone on all the time to take a call from a technician. bsh@iopen.co.za
0 replies
37 months ago
Bolton Technical cellular
<div>Bolton Technical has changed my life of fear and uncertainty when I had little cellular signal generally and no cellular signal during loadshedding. I now have full reception even during loadshedding. Their staff is efficient, reliable, punctual. I am so impressed.</div>
0 replies
39 months ago
Namola gives the wrong coordinates
Shorlty after I received my latest Namola panic device, i complained that it didn't charge properly and almost never shows my correct position when I have tested. It usually gives a position I was at 24 or even 48 hours earlier. The call centre keeps escalating to the service department but I very rarely get a response. Yesterday I was assured somebody would contact me. Still nobody has phoned. In an emergency they will not know how to reach me in a situation where I am unable to verbally tell them where I am. I need them to supply me with a new device first and then arrange to collect the faulty one. But that doesn't seem to be happening.
0 replies
46 months ago
Thumbs up for Bryanston Veterinary Hospital
I would give Bryanston Veterinary Hospital ten stars if it were possible. Dr Chad has been so compassionate and so efficient. The staff at the front desk are jovial and helpful and the few vets I’ve seen are also so eager to help
0 replies
46 months ago
Excellent service from Namola
<div>I have had excellent service from Namola. They are efficient, supplied me with a new emergency panic device and repaired the one I had before. And if one presses the sos button on the panic device or on the phone app, they respond quickly.</div>
0 replies
46 months ago
Tescom SA reliable and excellent service
I have dealt with Tescom for years for my UPS requirements. They are so efficient and their after service is excellent too.
0 replies
Review Distribution
5 Star
15 (62.5%)
4 Star
0 (0%)
3 Star
1 (4.166666666666667%)
2 Star
5 (20.833333333333332%)
1 Star
3 (12.5%)