Worst Service Ever

I bought two time pieces online from the PTA store. I had to drive the store twice to get one of my purchases, I call every week to follow up on my order since January. I placed this order and paid for it on the 1st December. Every time call the guy sounds clueless, and ends up lying to me saying “it will arrive this week” for the past 5.2weeks. Same story, today my calls are not answered. I’ve been asking for a refund and getting excuses, this is total nonsense. I will never ever recommend this store to anyone. Worst experience ever. I used to get good service from them 5yrs ago, now it’s absolute rubbish.