1 reviews | Active since Member
For years I've been going to Nikita Richards at head office whenever I need a new contract added, an upgrade processed or even just a billing issue queried. Nikita leaves me smiling every single time. She goes so far above and beyond what is expected and makes everything so so so easy. She is truly an asset to your company and should honestly be your director for customer relations. She is one of the few MTN employees that honestly cares about making the customer experience as good as it can possibly be. I will be seeing her again for my next upgrade in June. THANK YOU NIKITA!!!