Poor Service from Mazda Edenvale

On the 21st of August 2025 my husband went to Mazda Edenvale to buy a left backlight for a Mazda CX5. They asked for the car Vin number which they were given and light was paid for R 4198.05. I went to fetch the light on a Saturday 23red of August i went to fetch the light she i got there, the guy Shoni Lino that ordered the light for us took out the tail light and we checked it. I then told him this light doesn't look like the tail lights i have. He went out with me and double checked the vin number then checked the lights and could also see that the tail light they had given me its not the same as the one that is on the car. He checked the number on the box and the one on his PC screen certain digits were not the same. He took pictures of my car's tail light and then the vin number as well. He told me that we will get feedback within the next week. We had to keep following up with them up until i was told to come into the dealership on Friday the 12th of September because they want to look at the PUK number of the one that is on the car, which they did same day. I was told that they cannot pick up the PUK number on the old one, their head office or Mazda Sour africa will get back to me. My husband followed up today 17/09/2025 and was told that it is not their fault that the tail light we have is not the same as the one they ordered is thebone that matches the vin number. Now we are being forced to take a tail light that will not work on the car and its different from the other one. Please note: we did not even take the light home, it was returned there and then. They don't want to give us same tail light and also do not want to refund us. We do not have the tail light and also no refund.