NM
Nonhlanhla M
Active since Jul 2020
7
Reviews
0
Industries
Reviews
7 reviews7 months ago
Poor Service from Mazda Edenvale
On the 21st of August 2025 my husband went to Mazda Edenvale to buy a left backlight for a Mazda CX5. They asked for the car Vin number which they were given and light was paid for R 4198.05. I went to fetch the light on a Saturday 23red of August i went to fetch the light she i got there, the guy Shoni Lino that ordered the light for us took out the tail light and we checked it. I then told him this light doesn't look like the tail lights i have. He went out with me and double checked the vin number then checked the lights and could also see that the tail light they had given me its not the same as the one that is on the car. He checked the number on the box and the one on his PC screen certain digits were not the same. He took pictures of my car's tail light and then the vin number as well. He told me that we will get feedback within the next week. We had to keep following up with them up until i was told to come into the dealership on Friday the 12th of September because they want to look at the PUK number of the one that is on the car, which they did same day. I was told that they cannot pick up the PUK number on the old one, their head office or Mazda Sour africa will get back to me. My husband followed up today 17/09/2025 and was told that it is not their fault that the tail light we have is not the same as the one they ordered is thebone that matches the vin number. Now we are being forced to take a tail light that will not work on the car and its different from the other one. Please note: we did not even take the light home, it was returned there and then. They don't want to give us same tail light and also do not want to refund us. We do not have the tail light and also no refund.
0 replies
19 months ago
Poor/Bad Service
I have submitted my two pot claim on the 05th of September 2024 and my claim has been on one stage for the past 5 days. My colleagues and friends who submitted after me have been paid. How does this work? No communication or whatsoever from AF.
53 replies
43 months ago
Poor service/No delivery
Today I ordered from Mr D using their App. Driver phoned me telling me that he's by my address and there are no houses there. I told him he's by the wrong address and have him the direction by driver chat. Then the next thing my order was cancelled and TD that I will n refunded. The refunded R59 instead of R117. Called their 087 number and spoke to Liviwe. He told me that the driver said I was not at home which is a lie, he went to the wrong address. This is the third time I have to deal with such a situation. The first time their driver arrived after 2hours. It's better to go the shops and but cos these delivery companies are incompetent and their drivers lie.
0 replies
44 months ago
Poor service from Uber eats
On the 2nd of September 2022 around 6pm I ordered from Uber eats, Roco Mammas. I ordered ,2 x budgeted with chips and chicken strips with chips. The driver came and I was given the wrong order. I was given some else's order. Tried to get hold of the driver and his phone just rang. Tried to get help from Uber eats but nothing. No number to call just a help button where you can send a message but no one to help you. Called the restaurant I was told I need to fetch my order or call Uber eats as this is a Uber eats problem.
0 replies
52 months ago
Worst service provider
On the 15th of January 2022, we woke up to no internet. Logged a call with supersonic and I was told that the fault is with Vumatel and they have logged a call with them. They gave me ISP reference number. We were told that there was cable theft in our area and it is affecting the whole area. Technicians are working on the replacing those cables and we should have internet by the end of the day. This morning still no internet and no feed back from them. I guess we are going to be treated like non paying customers while we pay. We just have to wait and see when they will decide to provide us with the services that we are paying for
0 replies
68 months ago
Poor service
My husband bought a bed and 2 mattresses over a month ago at the Greenstone branch, it's almost two months now and they have not delivered the items. I called the Greenstone branch was put through to their warehouse and the person I spoke to promised to get back to me and that was last week up until today I haven't heard anything from them. They have poor customer service from the minute you walk into the shop. I will never go back to shop there ever again.
0 replies
70 months ago
Pathetic Service from Edgars
I bought online a week ago, and opted to collect my parcel at Edgars Greenstone. I have not received my parcel up until today. I have sent an email to their customer care and i was told that my parcel has been sent to Greenstone Edgars and whe n i phoned Edgars Greenstone i was told that they have not received it. Tried calling the online customer call centre but i could not get hold of them. This is really pathetic.
105 replies
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