1 reviews | Active since Member
As expected from Rola and Mazda, my concerns were completely ignored. I was contacted by someone from Rola Somerset West claiming authority, yet clearly disconnected from the issue.
Instead of addressing what I raised, I was simply asked when I could bring the car in to have the brakes skimmed — with no mention of the actual problem or how we got here.
I declined, as I have no confidence in a company that handles issues this poorly. It's been over a week with no follow-up from Rola or Mazda South Africa.
Based on this experience, I’d strongly recommend avoiding both brands and taking your business somewhere that actually values its customers.