MT
MB Truck City
Unclaimed Business
MT
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About MB Truck City
MB Truck City has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked MB Truck City across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAH
Amanda H
1 reviews | Active since Jan 2020
28 Jan 2026, 16:30
When beyond expectation turn to disappointment deluxe
On 5 December 2025 my vehicle an IVECO Daily was en-route to JHB - had a breakdown in Bloemfontein . Truck City was contacted - the breakdown assessed and repaired in a couple of hours. Steep price but good service - I did not mind. From breakdown to travelling was 7 hours - record time in my opinion. At this stage I thought they were the White Sliced bread of the Industry . Reliable trustworthy honest . The vehicle completed its rounds and then was stationary for the Christmas period . Less than 2000km was driven since the repairs. On 18 January 2026 we had another JHB run. Approximately 15 km from home the problem recurred - another breakdown. I called them arranged for a tow in as the vehicle was not able to move etc. Nice thing was a local tow in service was contacted for evaluation before a tow was attempted from Bloemfontein. I was fairly disappointed as major repairs was done less than 6 weeks ago and the vehicle was cleared for service . Then a week lapsed - no calls No follow ups . If I did not call I would not know any progress. Part failure was claimed. Then I requested that the diff be checked. Was on my way to have that checked in Boksburg. Having found good and reliable mechanics that I intended to use in future I decided they might as well benefit from money spent . Then parts failure became owner abuse. The previous Clutch plate lasted 300k km- Now it fails as owner abuse in less than 2000km. It does not make sense. Ten days after the tow and the breakdown I received the first estimation today - compared to the previous rendezvous of 7 hours. Obviously not Christmas anymore and no need for a bonus. If the all clear of 5 Dec was worth anything I would have saved the breakdown fee as well as the spares replacement fee / labour that is now being charged - R 17k Sad to say but the admiration I had for your quick response and assistance have managed to vanish. You have fallen from grace and are just another mechanic shop Key Contact Information: Address: 53 Dekema Road, Wadeville, Germiston, Gauteng, 1428 Office Phone: (011) 824 5301 Email: info@truckcity.co.za Website: www.truckcity.co.za
Helpful (0)
|Replies (0)AH
Amanda H
1 reviews | Active since Jan 2020
28 Jan 2026, 16:30
When beyond expectation turn to disappointment deluxe
On 5 December 2025 my vehicle an IVECO Daily was en-route to JHB - had a breakdown in Bloemfontein . Truck City was contacted - the breakdown assessed and repaired in a couple of hours. Steep price but good service - I did not mind. From breakdown to travelling was 7 hours - record time in my opinion. At this stage I thought they were the White Sliced bread of the Industry . Reliable trustworthy honest . The vehicle completed its rounds and then was stationary for the Christmas period . Less than 2000km was driven since the repairs. On 18 January 2026 we had another JHB run. Approximately 15 km from home the problem recurred - another breakdown. I called them arranged for a tow in as the vehicle was not able to move etc. Nice thing was a local tow in service was contacted for evaluation before a tow was attempted from Bloemfontein. I was fairly disappointed as major repairs was done less than 6 weeks ago and the vehicle was cleared for service . Then a week lapsed - no calls No follow ups . If I did not call I would not know any progress. Part failure was claimed. Then I requested that the diff be checked. Was on my way to have that checked in Boksburg. Having found good and reliable mechanics that I intended to use in future I decided they might as well benefit from money spent . Then parts failure became owner abuse. The previous Clutch plate lasted 300k km- Now it fails as owner abuse in less than 2000km. It does not make sense. Ten days after the tow and the breakdown I received the first estimation today - compared to the previous rendezvous of 7 hours. Obviously not Christmas anymore and no need for a bonus. If the all clear of 5 Dec was worth anything I would have saved the breakdown fee as well as the spares replacement fee / labour that is now being charged - R 17k Sad to say but the admiration I had for your quick response and assistance have managed to vanish. You have fallen from grace and are just another mechanic shop Key Contact Information: Address: 53 Dekema Road, Wadeville, Germiston, Gauteng, 1428 Office Phone: (011) 824 5301 Email: info@truckcity.co.za Website: www.truckcity.co.za
0
Replies (0)ES
Elliot S
1 reviews | Active since Jan 2020
4 Sept 2019, 10:40
Beware: They do not pay suppliers
Unfortunately my experience with MB Truck City as a supplier was a disappointing one, MB Truck City does not pay their suppliers! We were contacted via Likedin by the Sales Manager at their Wadeville branch (Jaco van Rooyen) and proceeded to make contact with him. Jaco requested that we assist him in finding talented sales executives for his branch and we proceeded to do just that. Our first candidate After two separate interviews and a presented business plan started his employment with MB Truck City on the 22nd of July 2019 and we have not yet been paid for services rendered as of today the 4th of September 2019. After initially not being paid on time we contacted Jaco to try and sort this out, to no avail. We later made contact with the Dealer Principal at the Wadevill branch (Neil Jensen) initially Neil was full of promises and did his best to placate us, unfortunately it turns out that Neil either was not able to or did not intend to keep his promises. I think it is a shame that a situation such as this has transpired but i feel the need to warn companies that supply the Automotive industry, that MB Truck City will approach you and request your services but will NOT PAY for them. be warned.
Helpful (0)
|Replies (0)ES
Elliot S
1 reviews | Active since Jan 2020
4 Sept 2019, 10:40
Beware: They do not pay suppliers
Unfortunately my experience with MB Truck City as a supplier was a disappointing one, MB Truck City does not pay their suppliers! We were contacted via Likedin by the Sales Manager at their Wadeville branch (Jaco van Rooyen) and proceeded to make contact with him. Jaco requested that we assist him in finding talented sales executives for his branch and we proceeded to do just that. Our first candidate After two separate interviews and a presented business plan started his employment with MB Truck City on the 22nd of July 2019 and we have not yet been paid for services rendered as of today the 4th of September 2019. After initially not being paid on time we contacted Jaco to try and sort this out, to no avail. We later made contact with the Dealer Principal at the Wadevill branch (Neil Jensen) initially Neil was full of promises and did his best to placate us, unfortunately it turns out that Neil either was not able to or did not intend to keep his promises. I think it is a shame that a situation such as this has transpired but i feel the need to warn companies that supply the Automotive industry, that MB Truck City will approach you and request your services but will NOT PAY for them. be warned.
0
Replies (0)