AH
Amanda H
Active since Jul 2022
26
Reviews
0
Industries
Reviews
26 reviews3 months ago
When beyond expectation turn to disappointment deluxe
On 5 December 2025 my vehicle an IVECO Daily was en-route to JHB - had a breakdown in Bloemfontein . Truck City was contacted - the breakdown assessed and repaired in a couple of hours. Steep price but good service - I did not mind. From breakdown to travelling was 7 hours - record time in my opinion. At this stage I thought they were the White Sliced bread of the Industry . Reliable trustworthy honest . The vehicle completed its rounds and then was stationary for the Christmas period . Less than 2000km was driven since the repairs. On 18 January 2026 we had another JHB run. Approximately 15 km from home the problem recurred - another breakdown. I called them arranged for a tow in as the vehicle was not able to move etc. Nice thing was a local tow in service was contacted for evaluation before a tow was attempted from Bloemfontein. I was fairly disappointed as major repairs was done less than 6 weeks ago and the vehicle was cleared for service . Then a week lapsed - no calls No follow ups . If I did not call I would not know any progress. Part failure was claimed. Then I requested that the diff be checked. Was on my way to have that checked in Boksburg. Having found good and reliable mechanics that I intended to use in future I decided they might as well benefit from money spent . Then parts failure became owner abuse. The previous Clutch plate lasted 300k km- Now it fails as owner abuse in less than 2000km. It does not make sense. Ten days after the tow and the breakdown I received the first estimation today - compared to the previous rendezvous of 7 hours. Obviously not Christmas anymore and no need for a bonus. If the all clear of 5 Dec was worth anything I would have saved the breakdown fee as well as the spares replacement fee / labour that is now being charged - R 17k Sad to say but the admiration I had for your quick response and assistance have managed to vanish. You have fallen from grace and are just another mechanic shop Key Contact Information: Address: 53 Dekema Road, Wadeville, Germiston, Gauteng, 1428 Office Phone: (011) 824 5301 Email: info@truckcity.co.za Website: www.truckcity.co.za
0 replies
3 months ago
Can someone pass the POPI Act to Home choice ??
The Popi Act state you are not allowed to call me without having my consent . It also state that you have to share who sold / donated/ gifted my number When a client say NO IT MEANS NO DO NOT CONTACT ME AGAIN Your agents are not complying at all. Kindly address this behavior or face a complaint
112 replies
3 months ago
Please share POPI Act with African Bank
I completely understand that people are eager to make targets in the beginning of the year - But this is ridiculous - 10 calls from African Bank in one day. I dont bank with them. The dont even have a branch in my home town . Politely declining only result in more calls and more persistent sales people
280 replies
5 months ago
Order 50mm and receive 10mm sheets
I placed an order for 50mm sheets with Chantelle to be collected in PE. When order was placed the company tried squeezing an extra Rush levy out Then delivery charge at R2000 as we are at a remote address Delivery was arranged in town at a reasonable rate and we were to collect Upon collection 10mm sheets was delivered versus my order I agree it could have been an honest mistake or a deliberate substituition I am insisting that my original order be adhered to - extra 10mm sheets or replacement of the 50mm ordered initially Because the error was not on my side I do expect delivery of the correct order at company or branch expense at my home address I am not incurring extra travel expenses due to company negligence
0 replies
7 months ago
Add another Zero to Zerotel
Think twice before considering this service provider Not only do they disconnect your calls - but leaving you on hold for 30 minutes seems standard For the past week our service stops working everyday at 11:30 - Never mind that we require service to operate our business ..... Despite that we have a 50 Meg Wireless service and I am convinced is slower than tortoise speed ....
0 replies
8 months ago
ZERO ZERO FOR HEROTEL
When you thought service level can not deteriorate you need to meet ZEROTEL . The only advantage this internet provider is that they sometimes inform when service would not be available. The MIA service the rest of the time can not even be reported as calls are disconnected ....GREAT CUSTOMER SERVICE.
0 replies
10 months ago
Lemon not Melon - nothing sweet about dealing with this obstructive attitude
We contracted Melon Services in May and obtained the following sim cards 9771039051 Activated 22 May 9771039036 Activated 1 June 9771038756 Activated 18 June We paid R1000 in advance before the sim cards were delivered Keeping credit balances was not in line with company operation but our transaction was approved. - Screenshot available I require another 3 sim cards and paid another R1000 on 18 June Previously I received an invoice and had to wait for payment clearance .Now I have paid but no one is interested in finalizing the sale Website clearly state only pay for the services you use- If a sim card is not active it should not be charged. Proportionate charges should be levied if only a portion of the month is used - or am I missing something. Needless to say debit order was submitted on the 20th for all 3 sim cards delivered despite not everything being activated Despite the payment and informing melon numerous times that another 3 sim cards are required it seems like a lost battle with every excuse made . I require resolution on 1. Charges levied for services that was not active / Proportionate charges 2. Finalization of the order for 3 extra sim cards Hopefully this reach someone that can assist in resolving this obstructive behavior . Ps - I need assistance in porting my last 3 contracts - I have written an email but would like confirmation
0 replies
10 months ago
Transpharm bad reflection on Shoprite
When you have clients working on a deposit it means the money is already in your bank and the client still have to select the service required. You are not chasing accounts to be paid . When I deposit money at Transpharm / Shoprite you expect the money to be available in 48 hours to place orders. On the 29 th of May Money was deposited - I followed up on Wednesday and sent a reminder - On Thursday It was a bit stronger. Friday morning I phoned more than once - Anza's response was it is not my job to update the Internet baskets only my supervisor can do that . So yet Friday afternoon and the work still has not been done .....CAN WE NOW HAVE SERVICE .
0 replies
10 months ago
ZEROTEL FOR *********** HEROTEL STAFF
You might be able to supply internet services but your account system is obviously not on the same page . SINCE WHEN DO YOU DISCONTINUE/ SUSPEND A CLIENTS SERVICE THAT YOU ACTUALLY OWE MORE THAN R3000 - MEANING I AM R3000 IN CREDIT . TYPICAL SPITEFUL BEHAVIOUR - WE SEND A MESSAGE ON A FRIDAY AFTERNOON. INCONVENIENCE THE CLIENT BECAUSE IN OUR ENTITLED PERSPECTIVE WE HAVE NOT BEEN PAID AND AS SUCH THE CLIENT SHOULD NOT HAVE A SERVICE . ONLY THING IS WE ARE NOT INTELLIGENT ENOUGH TO REALIZE A MINUS BEFORE THE NUMBER ACTUALLY MEAN THE CLIENT PAID IN ADVANCE WE DONT ANSWER PHONES AFTER 15:00 AND LEAVE THE PAYING CLIENTS WITH OUT SERVICE . THINK CLAIMING FOR INCOME LOSS IS JUSTIFIED IN THIS SENSE I think this message is then warranted. Employees bullying clients have absolutely made me reach my limit.
53 replies
11 months ago
Liberty can not handle their own finances - Careful with your trust
When a service provider submit an invoice for payment to a client - the client should verify that the banking details on the invoice are correctly captured on their payment system - Or am I mistaken ? If the account remain unpaid it is a poor reflection on the Client . Not if you are Liberty insurance. We completed work , submitted the invoice with a copy of the work and Liberty paid into the wrong banking account. Trying to resolve it has resulted in a blatant ******** reply that we as the service provider have to resolve a payment that was made incorrectly . Please note that payment was made on 26/05/2025 for the m***s you completed for Mr. and Mrs.PERSENCIE as per the attachment labelled ‘Mxx payments remittance—proof of payment’ based on the statements received on 21/5/2025. - These statements reflect my practice number and banking details Kindly note that your details, including your banking details, were already on our Liberty system, hence the payments were successfully made. - Sir banking details often change - therefore companies supply new details with new invoices but if you fail to check you wont realize your errors. Furthermore the banking details you used was not attached to my Practice number or supp**** by me - So how they come to be on your system I unfortunately do not know We dont have access to your payment system . We did not pay into the wrong account . We notified you of the error but shifting the blame is easier than resolving your own incompetence .
53 replies
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5 Star
1 (3.8461538461538463%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
25 (96.15384615384616%)