Mbela Skin Clinic not reliable

I took my energy my time and my money to support this black woman who is establishing her business under mbela skin clinic product of which i made an order on the 24 of August 2024 post my order i did send a message to the supplier in order for her to confirm my order no response to that and prior ordering i did read her TnC of which one of them is the lead time for the order to take place that is 7 to 15 days well and good with that i didnt get any notification regarding that i went back to the supplier regarding the order and i did make a resend of my order but still no communication or some sort and currently I'm feeling ****** and ****med as the lady sees and read my message busy sending other orders besides mine i so undermined by this lady and is not even funny...basically she bullies me as she ignores all my concerns about my stuff i even asked for a refund still no response....so i wish some people to take some precaution when trying to support lady so you may not fall in the same trap as mine because her EGO is stinking like hell.....I started seeing her products on Tick Tock by Mbela Skin Clinic