McDonald's Pelican Park Drive-Thru
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am following up on my unresolved complaint regarding my order of 3 Foldover Meals placed on 24 January via the App. I collected the meals through the drive-through, and upon arriving home, I found that the foldovers were extremely small in portion size. I immediately attempted to call the branch but received no answer. I then sent an email to the email address on the receipt ( customer.care@za.mcd.com)on the same day, including a photo of the foldovers together, but have not received any response to date. This lack of acknowledgment is disappointing, and I kindly request that you address this matter promptly its been nearly a month UNACCEPTABLE Thank you for your attention to this matter. I look forward to your reply. Sincerely, Shari
1 reviews | Active since Jan 2020
I am following up on my unresolved complaint regarding my order of 3 Foldover Meals placed on 24 January via the App. I collected the meals through the drive-through, and upon arriving home, I found that the foldovers were extremely small in portion size. I immediately attempted to call the branch but received no answer. I then sent an email to the email address on the receipt ( customer.care@za.mcd.com)on the same day, including a photo of the foldovers together, but have not received any response to date. This lack of acknowledgment is disappointing, and I kindly request that you address this matter promptly its been nearly a month UNACCEPTABLE Thank you for your attention to this matter. I look forward to your reply. Sincerely, Shari
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