1 reviews | Active since Member
I would like to start off by stating that this company is despicable. Their underhanded techniques to secure jobs is daylight *******.
I requested a quote from Jan at MC Maintenance three weeks before moving into my new residence. I had heard of this company through top Managing Agents that use this company as one of their preferred contractors.
I needed to put up a fence/enclosure for my pets before moving in. One would think three weeks is enough time for this small project...
The first red flag - They did not send me a quote for the work that i requested until the week i was moving in. I had to follow up a number of times for the quote and confirmation that the job can be done before I moved in.
Once I received the quote, I immediately approved it, paid the deposit and asked them to urgently have this done by the time i move in. ( I was told by Jan that the project would take 2 days).
The second red flag - After 2 days on site, the job was on 50% done. At this point I already feel deceived because the job was taking longer than agreed upon.
The third red flag - After 2 days on site, I was sent a quote for an item that I already thought was included in the initial quote. At this point im thinking this company ****/deceived/mislead me on duration and costs just to get the job awarded to them.
The fourth red flag - The owner of the business Jan did not call for more than a week despite several requests to his staff and administrators. Jan could not take the time to explain the additional quote or the extended duration of the project.
The fifth red flag - As a justifiably upset client, the owner could not take 2 minutes to call me and then when i express my frustration, the owner, JAN, had his guys removed from site without having completed the job, despite being paid for the original quote and the additional quote.
While legal action is being taken from my side, people need to be warned about this company and its unjust business practices.
Trustees / Home Owners / Directors take caution before having dealings with this company.
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