MO
McAllisters on 8th Avenue
Claimed Business
MO
McAllisters on 8th Avenue
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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SM
Sinobomi M
1 reviews | Active since Jan 2020
9 Jul 2021, 08:49
Horrible customer service
First of all they made me pay for a soak off that I didn’t receive, the owner of the place even tried to deceive me by saying having my acrylic nails filed was soak off?. Gave us such a runaround when we wanted a refund. They have my partner paraffin wax thingy that he didn’t ask for (we assumed it was part of the package because we didn’t even know what it was), then they later charged us for it??. Owner of the place does not know customer service. Very rude on the phone. I would not recommend the place to anyone.
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Sinobomi M
1 reviews | Active since Jan 2020
9 Jul 2021, 08:49
Horrible customer service
First of all they made me pay for a soak off that I didn’t receive, the owner of the place even tried to deceive me by saying having my acrylic nails filed was soak off?. Gave us such a runaround when we wanted a refund. They have my partner paraffin wax thingy that he didn’t ask for (we assumed it was part of the package because we didn’t even know what it was), then they later charged us for it??. Owner of the place does not know customer service. Very rude on the phone. I would not recommend the place to anyone.
0
Replies (0)MR
Mayuri R
1 reviews | Active since Jan 2020
20 Feb 2021, 08:54
Pathetic customer service
What a waste of time! I had an appointment with some friends for a pedi. Unfortunately due to a personal emergency with another friend, I was running late. I informed my friends but they were told that they had to go ahead with their appointments. Due to this, it seemed pointless for me to go through and have my pedi done alone. I informed the spa that I would have to cancel and I was informed that I was still liable for the full amount for the treatment. My confusion is due to the following points. 1. To my knowledge there is no cancelation fee outlined on the site. 2. Having to pay the full amount for a cancelation seems utterly ridiculous. 3. I asked if I could rebook my treatment and I was refused based on the fact that they apparently had already prepared for my treatment. What could possibly have been done besides boiling a kettle of water? Unacceptable on so many accounts especially in light of the fact that I was willing to rebook. I will never waste my time or money on this establishment again.
Helpful (0)
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Mayuri R
1 reviews | Active since Jan 2020
20 Feb 2021, 08:54
Pathetic customer service
What a waste of time! I had an appointment with some friends for a pedi. Unfortunately due to a personal emergency with another friend, I was running late. I informed my friends but they were told that they had to go ahead with their appointments. Due to this, it seemed pointless for me to go through and have my pedi done alone. I informed the spa that I would have to cancel and I was informed that I was still liable for the full amount for the treatment. My confusion is due to the following points. 1. To my knowledge there is no cancelation fee outlined on the site. 2. Having to pay the full amount for a cancelation seems utterly ridiculous. 3. I asked if I could rebook my treatment and I was refused based on the fact that they apparently had already prepared for my treatment. What could possibly have been done besides boiling a kettle of water? Unacceptable on so many accounts especially in light of the fact that I was willing to rebook. I will never waste my time or money on this establishment again.
0
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Jane E
1 reviews | Active since Jan 2020
29 Nov 2020, 10:30
Inhospitable Stay
Very hostile environment and misleading information online about this accommodation. Definitely will not be going back there and would strongly discourage anyone who wants to enjoy Durban from staying there.
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