Bidvest Burchmore's Springfield most pathetic company I've ever dealt with.

My husband bought a car via the online auction. He was told to fetch the car yesterday, he took an uber from Phoenix to Springfield only for them to tell him the car is not ready to be released. He understood and took an uber back home, he was today to come back today to fetch the car, he took an uber again today, he sat there the entire day, apparently they was waiting for the release note, now at15;15 they tell him the system is offline he must come back tomorrow. They service from this branch is pathetic and I won't advice anyone to purchase a vehicle from the Springfield branch.