Terrible Service

Afternoon. I have been to Mcdonald's (Table View, Cape Town) numerous of time. But on the 3 separate occasions nobody assisted me. The first time I had gone in and ordered medium chilli cheese fries, drove back home 2 pieces of short black hair in it. The second time around(note the drive thru closes at 22h00) at 21h00 was waiting in the drive thru got to the speaker around 21h15 nobody had said anything to me and waited 25 minutes before I got told they were closed and not taking orders. And finally the Third time same thing happened but had gotten to McDonald's at 20h50, they would not assist me at all. They close at 22:00. The Management had a terrible attitude, and ignored me and my questions. Thanks on the I had not cooked meals on all 3 nights due to load shedding. First why advertise saying you close at 22:00 when. You don't assist anyone and close before the time, secondly you really need to train your staff better.