MD Inc Life Kingsbury Hospital

I recently had a deeply unsatisfactory experience with MD Inc ER at Life Kingsbury Hospital. After waiting for three hours, I was finally attended to by Dr. Coetzee. During her examination, she acknowledged that having diarrhea for four weeks is abnormal and noted that I was dehydrated, recommending admission for further investigation. She also mentioned that blood tests would determine whether I needed to be admitted to High Care or a medical ward for further investigation

However, after the blood test results came back an hour later, Dr. Coetzee suddenly changed her stance. She claimed that after consulting with my physician, they decided to discharge me because the symptoms were allegedly caused by strong pain medication I was taking. This was not accurate, as I had stopped taking the pain medication the previous Friday, following my spine surgeon’s advice, to see if the diarrhea would subside—which it clearly did not, leading to my visit to the ER feeling weak.

Without conducting a stool test, Dr. Coetzee reversed her entire diagnosis, saying that there was nothing wrong and that I should do a stool test at home and bring it back to her within an hour. She did not formally discharge me; instead, I had to request a nurse to assist with the discharge process.

It’s clear that this ER prioritizes making money over providing proper patient care. Their disregard for my health and well-being was evident, and I believe their practices should be reported to the medical board. I would not recommend MD Inc ER at Life Kingsbury Hospital to anyone in need of urgent and thorough medical attention.