TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I lost income and submitted proof to Totalsport (TFG) for my account. Some seven months later, I got some money and paid (EFT) my account the usual way. I paid R20K which included settlement of R11K and extra R9K hoping to use it to buy some merchandise. Some ten days later when I went to buy the merchandise, I was informed my account was long handed to MDC and therefore should communicate with them as TFG has no more jurisdiction over the account and can't even see the balance on my account and therefore can't reimburse me, but MDC. Upon contacting MDC, the agent confirmed my R20K deposit and balance of about R9K but asked me to hold on (the phone) as she found out from the manager as to the following step. I could hear her moving away and some distant chats and after a while she came back only to hang up the phone without a word. The following day I called again and it went unanswered several times. The other day another agent answered and was warned not to pick my call. I then realised my number was saved and was showing on their system whenever I called. From that day (September 2023), my call was never answered and my R9K is gone. I now have to enlist the services of attorneys. I believe MDC is operating in an ******* manner and wish people can be in solidarity with me and never answer their calls because it is the same mechanism they use; never pay anything because it is a bogus enterprise
1 reviews | Active since Jan 2020
I lost income and submitted proof to Totalsport (TFG) for my account. Some seven months later, I got some money and paid (EFT) my account the usual way. I paid R20K which included settlement of R11K and extra R9K hoping to use it to buy some merchandise. Some ten days later when I went to buy the merchandise, I was informed my account was long handed to MDC and therefore should communicate with them as TFG has no more jurisdiction over the account and can't even see the balance on my account and therefore can't reimburse me, but MDC. Upon contacting MDC, the agent confirmed my R20K deposit and balance of about R9K but asked me to hold on (the phone) as she found out from the manager as to the following step. I could hear her moving away and some distant chats and after a while she came back only to hang up the phone without a word. The following day I called again and it went unanswered several times. The other day another agent answered and was warned not to pick my call. I then realised my number was saved and was showing on their system whenever I called. From that day (September 2023), my call was never answered and my R9K is gone. I now have to enlist the services of attorneys. I believe MDC is operating in an ******* manner and wish people can be in solidarity with me and never answer their calls because it is the same mechanism they use; never pay anything because it is a bogus enterprise
1 reviews | Active since Jan 2020
I had an account with Russels and it got handed over to MDC debt management. The account was settled in 2017. I have a letter saying the account was paid up. However this account still shows on the credit bureau. I need this to be cleared out so that it doesn't show.
1 reviews | Active since Jan 2020
I had an account with Russels and it got handed over to MDC debt management. The account was settled in 2017. I have a letter saying the account was paid up. However this account still shows on the credit bureau. I need this to be cleared out so that it doesn't show.
1 reviews | Active since Jan 2020
I have written a previous review regarding MDC emailing and smsing me with threatening messages. I have no idea who this company is nor On Air that they are collecting on behalf. I am stunned that they not only have my contact details but my ID number too. I have contacted them several times to stop contacting me and removing their fraudulent records on my name. They blatantly ignore me and persistently continue to harass me. They are major fraudsters!
1 reviews | Active since Jan 2020
I have written a previous review regarding MDC emailing and smsing me with threatening messages. I have no idea who this company is nor On Air that they are collecting on behalf. I am stunned that they not only have my contact details but my ID number too. I have contacted them several times to stop contacting me and removing their fraudulent records on my name. They blatantly ignore me and persistently continue to harass me. They are major fraudsters!
1 reviews | Active since Jan 2020
Hi there, I have been repeatedly stalked by agents calling me from this company about a Virgin Active account that ended 2 years ago. Repeatedly I have asked for some form of documentation to be sent to me so I can see the amount owed, who I will be paying etc. They insist that I have to make a payment arrangement over the phone - in what world does this make sense? Why would I agree to you debiting my account every month over the phone with no written communication? Also, they insist on calling me at work and not on my cell number - I do not care about the calls because I know my rights, however you are interfering with my colleagues and that is unacceptable. Please send me written correspondence on this and stop calling me at work.
1 reviews | Active since Jan 2020
Hi there, I have been repeatedly stalked by agents calling me from this company about a Virgin Active account that ended 2 years ago. Repeatedly I have asked for some form of documentation to be sent to me so I can see the amount owed, who I will be paying etc. They insist that I have to make a payment arrangement over the phone - in what world does this make sense? Why would I agree to you debiting my account every month over the phone with no written communication? Also, they insist on calling me at work and not on my cell number - I do not care about the calls because I know my rights, however you are interfering with my colleagues and that is unacceptable. Please send me written correspondence on this and stop calling me at work.
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