Review ofMDS Collivery
MDS Collivery
3.3|22 reviews
Responds in 17 hours 18 min
EM
EW M
1 reviews | Active since Member
23 Feb 2026, 09:10
Rude employee
This review concerns the rudeness of a driver and not the quality of service provided by MDS Collivery. We expected a parcel which was promptly delivered. However when the delivery vehicle was at our gate, the driver kept on hooting like crazy to catch our attention. On the delivery / waybill slip there was a phone number to contact. When confronting the driver why he blew the hooter all the time, he rep****, that it is not his problem that we have no intercom. When asked why he does not call me on the number provided on the waybill, he rep**** he had no airtime. When I said that that it is not my mistake that he has no airtime, he rep**** and shouted at me that it is not his problem, that I do not have an intercom. It is sad to see that courier companies employ such rude employees. Thus please beware of their rude drivers.
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Replies (53)MDS Collivery's replyOfficial
23 Feb 2026, 11:10Good day,
Thank you for bringing this matter to our attention. We sincerely apologise for the experience you have described. This is certainly not the level of professionalism and service we aim to provide.
Please be assured that we take this feedback very seriously. We will be investigating the incident internally and addressing it directly with the driver concerned to ensure the necessary corrective action is taken.
At MDS Collivery, we value respectful communication and professional conduct at all times. We appreciate you highlighting this so we can resolve the issue and improve our service.
Kindly feel free to contact us directly with any additional details so we can follow up personally.
Thank you for bringing this matter to our attention. We sincerely apologise for the experience you have described. This is certainly not the level of professionalism and service we aim to provide.
Please be assured that we take this feedback very seriously. We will be investigating the incident internally and addressing it directly with the driver concerned to ensure the necessary corrective action is taken.
At MDS Collivery, we value respectful communication and professional conduct at all times. We appreciate you highlighting this so we can resolve the issue and improve our service.
Kindly feel free to contact us directly with any additional details so we can follow up personally.
Best regards,
MDS Collivery's reply23 Feb 2026, 11:10
Official
Good day,
Thank you for bringing this matter to our attention. We sincerely apologise for the experience you have described. This is certainly not the level of professionalism and service we aim to provide.
Please be assured that we take this feedback very seriously. We will be investigating the incident internally and addressing it directly with the driver concerned to ensure the necessary corrective action is taken.
At MDS Collivery, we value respectful communication and professional conduct at all times. We appreciate you highlighting this so we can resolve the issue and improve our service.
Kindly feel free to contact us directly with any additional details so we can follow up personally.
Thank you for bringing this matter to our attention. We sincerely apologise for the experience you have described. This is certainly not the level of professionalism and service we aim to provide.
Please be assured that we take this feedback very seriously. We will be investigating the incident internally and addressing it directly with the driver concerned to ensure the necessary corrective action is taken.
At MDS Collivery, we value respectful communication and professional conduct at all times. We appreciate you highlighting this so we can resolve the issue and improve our service.
Kindly feel free to contact us directly with any additional details so we can follow up personally.
Best regards,